Torrens University Australia is seeking a Student Complaints Officer at our Sydney campuses.
You will support the Student Complaints Manager to manage and resolve a high volume of student complaints and appeals, including matters related to academic integrity and generative AI.
You will investigate, assess evidence, draft case summaries and outcome letters, and provide practical advice on the Student Complaints Policy.
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📌 Student Complaints & Appeals Specialist Hybrid Sydney (Australia)
🏢 Torrens
📍 Australia
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