Onboarding & Adoption Lead - Enterprise SaaS (Sydney)

Onboarding & Adoption Lead - Enterprise SaaS (Sydney)

09 Nov
|
Sonder
|
Sydney

09 Nov

Sonder

Sydney

Sonder is seeking an Onboarding Manager to own how customers go live and adopt our platform, reporting to the Senior Customer Support Operations Manager. You will lead a program focused on premium onboarding and enterprise customers, ensuring activation, adoption and measurable value.

You’ll design end-to-end onboarding plans, manage multiple concurrent projects, oversee technical setup (SSO, API integrations) and partner with Sales to embed onboarding in the contract lifecycle.

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📌 Onboarding & Adoption Lead - Enterprise SaaS (Sydney)
🏢 Sonder
📍 Sydney

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