Job Description

Job Description

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Who We Are – Boileau Business Technology:

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Boileau Business Technology has been a trusted South Australian icon for 35years. We create tailored end-to-end managed services in IT, telecommunications, digital signage, digital visitor management, and print that makes business thrive. Boileau started as a copier dealership in 1989 and incorporated telecommunication services shortly after.

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About the Position

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Boileau is offering an exciting opportunity to join our energetic team as a Field Engineer, specializing in providing comprehensive support for our customers' printer hardware and software. The role encompasses various responsibilities:

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- Servicing and repairing multi-function copiers, printers, and other digital products both in-house and in the field.
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- Electrical and Mechanical troubleshooting, diagnosing, and fault finding.
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- Refurbishing used equipment for resale.
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- Supporting and advising customers through remote support.
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- Assisting with stock and equipment management and movements.
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About You

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We are seeking individuals who are passionate about their work, value high-quality service, and recognize the significance of fostering strong customer relationships. Key qualifications for this role include:

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- Previous experience encompassing all aspects of photocopier and printer servicing.
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- Comprehensive knowledge of digital copying technology, networking technologies, and a robust mechanical aptitude.
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- Excellent computer skills and outstanding organizational abilities.
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- A willingness to learn and the capability to work autonomously or collaboratively within a team.
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The position is office based and working hours are Monday to Friday 08h30 to 17h00.

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