09 Nov
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Placed Recruitment Hospitality Jobs
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Sydney
09 Nov
Placed Recruitment Hospitality Jobs
Sydney
- Lead a long-established club with over 2,000 members
- General Manager role overseeing three Snowy Mountains lodges
- Oversee a major lodge rebuild and future summer trade
General Manager, Member-Based Alpine Club
A long-established member-based alpine club with lodges in the Snowy Mountains needs a new General Manager. The current GM has been in the role a long time and is retiring. You’ll inherit good systems, stable lodge managers and a strong balance sheet. There’s still plenty to do: a major lodge rebuild, the fundraising to pay for it, and growing summer revenue. This suits someone who wants to run a club, not just administer it.
The club operates on a not-for-profit basis, with no liquor licence or gaming facilities, and no plans to introduce either. Revenue is generated through annual membership subscriptions and lodge bookings.
The focus is on delivering a positive member experience, supporting racing and education programmes, and maintaining the club’s assets.
About the Club
The club has a long-established history, with just over 2,000 members, including families whose involvement spans three or four generations.
There are three lodges in the Snowy Mountains, with 40 to 50 beds each.
The plans for the rebuild are ready. The DA will be lodged once a final sign-off is in place. After approval, the build happens over summers so the lodge stays open in winter. Once it’s finished, the club can sell summer stays to the public for the first time.
The Role
You run the club from the Sydney office and report to the President. Permanent lodge managers run each site. You have a small office team.
The board meets every six weeks. You write the papers, financials and recommendations and send them out days ahead.
Done properly, meetings take 45 to 60 minutes.
Your responsibilities include:
- The annual calendar. That covers the winter booking window, the school holiday ballot, subscriptions going out on 1 December,
rates, the budget, the audit, the annual report and bulletin, and the AGM. Everything works back from fixed dates. Diarise it and it runs.
- Lodge managers across three sites. Check payroll weekly against occupancy and the same week last year, and step in early if something’s off.
- Budget and finance. The financial year is the calendar year. You work with the Treasurer and the auditors, produce the annual report and present at the AGM.
- Being the face of the club in winter. You spend three to four weeks a year at the lodges with the junior race team, the coaching course, the cross country and the senior inter club. You have dinner with families and watch the operation.
- The lodge rebuild. Board members have full-time jobs. You take the coordination, fundraising, grant applications and project oversight off their plate.
- Members. You handle enquiries, bookings, complaints and the hard conversations. Policy applies to everyone the same way. You hold the line and keep the relationship.
A comprehensive handover document covers all processes, key dates and systems. The outgoing GM will work alongside you during the transition and remain involved as a club member. Once the handover is complete, you’ll take full ownership of the role.
Essential
- Experience in a member-based organisation, such as a golf, surf, yacht or sporting club, or an NGO. You’ve known members by name and you’re good at managing stakeholders.
- Financial literacy. You read a P&L;, build a budget and hold managers to their costs without micromanaging.
- Even-keeled, with strength of character. You’re fine with a hard conversation when it’s needed. You can say no to a 40-year member and keep them onside.
- Consistency. Rules apply the same for everyone, and you don’t fold under pressure.
Nice to have: you enjoy snow sports, or you’ve done fundraising or grant applications. Neither is a deal breaker.
This role could suit a Club Manager ready to step into their first General Manager position, or an experienced GM looking to take long-term ownership of a well-run club. The expectations are the same for both. Systems can be taught, but the ability to engage confidently and build relationships with members is essential.
Why You’ll Thrive
- Strong salary package
- Monday to Friday, apart from three to four weeks at the lodges in winter
- Accommodation and meals provided at the lodges, and travel covered
- Full handover with documentation and the outgoing GM alongside you
- Stable, experienced lodge managers
- A board that trusts its GM
- A strong club
- The lodge rebuild and summer revenue growth to lead
Hours, Location and Start
This is a full-time, permanent position based in the Sydney office, with travel to the Snowy Mountains three to four times a year, typically for a week at a time during winter. Outside these visits, the role follows a Monday to Friday schedule. The anticipated start date is April 2027, with a few handover days planned with the outgoing General Manager from January.
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📌 General Manager – Up to $140K+S, Members Club (Ski), Mon-Fri, Sydney Based, No Gaming
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📍 Sydney