Brain Hub and Brain Hub Kids are innovative, multidisciplinary allied health clinics specialising in neurological rehabilitation and neurodevelopmental care.

We're seeking an experienced, proactive and results-driven Senior Clinic Operations Manager to take ownership of our operations, strengthen our systems and drive consistent performance.

This is more than a traditional Practice Manager role. We're looking for a confident leader who takes initiative, solves problems, holds people accountable and delivers results without constant supervision.

The Role

Reporting to the General Manager and working closely with our Clinical Director and Clinical Lead, you'll oversee operations across all our clinics, including:

- Clinic Operations: Manage daily operations, scheduling, rostering, patient flow, resources and operational efficiency across multiple locations.

- People & Accountability: Lead administrative teams, coordinate workforce recruitment and requirements and address attendance, punctuality and operational compliance across all staff, including clinicians.

- Systems & Improvement: Develop and implement effective processes, identify inefficiencies and drive continuous improvement.

- Business Performance: Monitor operational KPIs, clinic utilisation, cancellations and patient experience, implementing strategies to improve performance.

- Projects & Execution: Take ownership of operational initiatives, establish priorities and ensure projects are completed on time.

- Compliance & Governance: Oversee operational policies, staff credentialing, administrative compliance and relevant healthcare and NDIS requirements.

About You

You'll be an experienced operational leader who combines strong organisational skills with confident, supportive people management.

We're looking for someone who:

- Takes ownership, follows through and delivers measurable results.

- Makes sound decisions independently and manages competing priorities.





- Confidently addresses operational issues and holds people accountable.

- Builds positive relationships while maintaining high standards.

- Communicates effectively with senior leadership and constructively challenges decisions when appropriate.

- Brings structure, attention to detail and practical solutions to a dynamic environment.

- Thrives in a progressive, quick-paced healthcare organisation.

What You'll Bring

- Proven experience in healthcare practice management or operational leadership.

- Demonstrated experience managing teams and improving operational performance.

- Strong organisational, communication and problem-solving skills.

- Experience implementing systems, processes and performance improvements.

- Confidence working with multidisciplinary clinical teams.

- Experience with healthcare practice-management software.

Highly regarded: Multi-site management experience, allied health or NDIS knowledge, and experience coordinating teams of 20+ employees.

Relevant employment screening clearances, including a NSW Working With Children Check, National Police Check and NDIS Worker Screening clearance, will be required where applicable.

Why Join Brain Hub?

This is an opportunity to make a genuine impact within a growing and innovative healthcare organisation.

You'll have the autonomy to improve systems, influence operational performance and work closely with an experienced leadership team committed to clinical excellence and continuous improvement.

Ready to Make an Impact?

Submit your CV and complete our short screening questions.

We're particularly interested in candidates who can demonstrate how they've independently improved operations, led teams and delivered meaningful results.

If you're someone who takes ownership, leads with confidence and gets things done, we'd love to hear from you.

Recruitment Notice: Applications will only be accepted through the advertised recruitment process. Please note that direct applications, unsolicited approaches from recruitment agencies, and third-party recruitment submissions will not be considered.

📌 Senior Clinic Operations Manager / Practice Manager (Gladesville)
🏢 Brain Hub
📍 Gladesville