Club Manager (Noosa Heads)

Club Manager (Noosa Heads)

09 Nov
|
La Rambla Noosa
|
Noosa Heads

09 Nov

La Rambla Noosa

Noosa Heads

Lead the opening and growth of Noosa's first social athletic club, a 17-hour training floor, a full wellness suite, and a café on Hastings Street.

This is the founding hire. You will be the first full-time person on the team, the boss of the club from the day you walk in, and the one who turns a concept design and a waitlist into the place Noosa talks about. If you have run someone else's club and know you could build a better one, this is your chance to do it, with a founder behind you who will back your calls and get out of your way.

About La Rambla

La Rambla takes its name from the boulevard in Barcelona, a place people walk, meet, linger and return to. We bring that spirit to wellness: a premium members' club with the warmth of a neighbourhood institution, open to locals and visitors alike.

The club occupies a two-level tenancy at 29/18 Hastings Street with a covered outdoor training area, and combines four things under one roof:

- A 17-hour strength, cardio and open training floor with an all-weather undercover outdoor zone

- A full wellness suite: traditional sauna, infrared sauna, steam room, cold plunge and red light therapy, with communal showers, change rooms and lockers

- A takeaway café and refill station, with retail at the counter

- A social calendar of events, rituals and partnerships that make the club a destination rather than a facility

The brand is tactile, architectural, social and considered. The way the club is run has to match the way it feels.

The role

The Club Manager owns the club: its members, its people, its numbers and its standards. You are the face of La Rambla in Noosa and the operator behind it. We are looking for someone entrepreneurial, who wants to build rather than just run, who sees an empty floor plan as the best brief they have ever been handed, and who has the daily leadership and commercial drive to make this the club people in Noosa talk about.

The first months are a pre-opening and launch role: building the founding-member base, hiring the opening team and getting the club operationally ready to trade. From opening day it is a growth and standards role, and the club you open is the club you get to grow.

What you will own

Launch and pre-sale

- Run the founding-member pre-sale campaign to a weekly sign-up target: local events, on-street presence, partner activations and referral drives

- Build the opening-day pipeline from your own network across Noosa, Sunshine Beach, Peregian, Tewantin and Noosaville

- Recruit,



contract and train the opening team ahead of doors open

Member experience

- Set and hold the standard for every visit: greeted by name, spotless, calm, everything working

- Design and run the member journey (welcome, orientation, first 30 days, milestone check-ins) so retention is engineered, not hoped for

- Own member feedback, complaints and incidents personally, and keep the wellness suite running as a quiet, clean ritual space

Growth and revenue

- Hit monthly targets for memberships, visitor passes and wellness-suite sessions, and report on them weekly

- Convert every enquiry: tours, trials, follow-ups and referrals, with a clean lead pipeline

- Build the visitor channel through Hastings Street hotels, holiday-let managers and concierges, and partnerships with local businesses, sporting clubs, allied health and corporate groups

- Plan and deliver the events calendar that turns members into a community and a community into referrals

- Own the KPIs that run the club and report on them weekly: sales, attrition, active members, visits and revenue per member

Team

- Recruit, roster, coach and lead the front-of-house, café and cleaning team; manage personal trainers under a explicit contractor model

- Set service standards, train to them and hold people to them, with regular one-on-ones

- Manage rostering, timesheets, leave and payroll inputs in line with the Fitness Industry Award and Fair Work obligations

Operations, safety and compliance

- Run the club day to day across two levels and the outdoor area: a staffed floor from 8am to 5pm, fob access for members across the 17-hour day, security and after-hours monitoring

- Own presentation, cleaning, preventative maintenance and supplier performance to a five-star standard

- Operate the sauna, steam and cold-plunge facilities to their safety, hygiene and water-quality protocols, with daily logs

- Maintain WHS, first-aid and CPR currency, emergency procedures, incident reporting and compliance with the Queensland fitness industry code of practice and Australian Consumer Law on memberships

- Run the café day to day: menu, suppliers, stock, wastage and food safety compliance

Who we are looking for





You must have

- Three or more years managing a fitness club, studio or wellness venue with accountability for sales, retention and team

- A record of growing a club: membership numbers, revenue and retention you can show us

- Proven ability to recruit, lead and keep a small team performing

- Comfort with numbers: hitting targets, reading a dashboard and reporting on KPIs every week

- Current first-aid and CPR certificates, or willingness to obtain them before opening

- The flexibility to be there when the work needs you: launch events, weekend site tours, opening week and peak holiday periods

You will stand out with

- A large, live network across the Noosa area: locals, business owners, sporting and community groups

- Experience opening a new site or running a pre-sale campaign

- A hospitality or premium-service background alongside fitness. You understand why the coffee matters as much as the squat rack

- Familiarity with sauna, cold-plunge or recovery operations

- Fluency in Mindbody or a similar club management and CRM platform

- Fitness qualifications (Certificate III/IV) and industry registration

- A genuine personal practice, training, recovery, ocean, and the credibility that comes with it

What we offer

The founding hire. You open the doors on Noosa's first social athletic club. Your systems, your team, your standards, and a club that carries your fingerprints for years.

Real authority. Decision-making autonomy over the team, the floor and the member experience, with a founder who backs your calls and approves fast.

Your hours, your call. The floor is staffed 8am to 5pm and members tap in and out by fob outside that. There is no seven-day, 17-hour roster for you to cover. You set your own working hours and are there when the work needs doing.

Salary. $80,000 to $100,000 base plus super, depending on experience.

Performance bonus. Quarterly, tied to membership growth, retention and the club's targets, taking on-target earnings to $120,000.

Full club access. Membership and wellness-suite access for you and a partner, plus café and retail privileges.

How to apply

Send a short cover note and your CV. Tell us about a club you grew: the numbers before and after, and what you did to move them. Tell us who in Noosa would vouch for you.

Applications are reviewed as they arrive. Interviews run from late November and we intend to have the right person signed before Christmas, to start in January.

📌 Club Manager (Noosa Heads)
🏢 La Rambla Noosa
📍 Noosa Heads

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