- Work on cutting-edge aerospace & defence programs with a global industry leader
- Multiple openings in Brisbane supporting enterprise IT
- $41–46 per hour (incl. super) – 12-month rolling contract

The Company

This opportunity is with a global IT services organisation, delivering end-to-end infrastructure and workplace technology solutions for a large enterprise client. The organisation operates across multiple regions with a globally distributed delivery team and a strong footprint in managed services and enterprise IT support.

You’ll be part of a collaborative, high-performing team working in a secure and structured environment, supporting critical business operations.

The Role

As a Desktop Engineer, you will be the primary point of contact for end-user support, ensuring reliable delivery of IT services across desktops, devices, and infrastructure in a secure environment.

You’ll operate in a fast-paced service environment, supporting users across multiple sites and collaborating with global IT teams.

Key Responsibilities

- Provide desktop and end-user support across hardware, software, and devices
- Install, configure, and maintain IT systems including desktops, laptops, and peripherals
- Manage incidents and service requests via ticketing systems (ServiceNow or similar)
- Deploy and upgrade IT infrastructure, including system updates and configuration changes
- Troubleshoot technical issues and escalate where required
- Support onboarding processes, including user setup and IT orientation
- Ensure compliance with security policies and standards
- Work closely with service coordinators and global IT teams to manage workloads
- Participate in ongoing projects and continuous service improvement initiatives





What You Bring to the Table
Must-Have

- Active NV1 Security Clearance + Australian Citizenship
- Solid experience in desktop / end-user computing (EUC) support
- Experience with ticket management systems (ServiceNow preferred)
- Proven troubleshooting skills across Windows environments (Windows 10+)
- Knowledge of PC hardware, peripherals, and IT infrastructure
- Experience working in secure, defence, or government environments

Nice to Have

- Exposure to networking (LAN, fibre, Ethernet)
- Experience supporting enterprise-scale or high-volume environments
- Involvement in IT deployments, upgrades, or infrastructure projects

Personal Strengths

- Strong customer service and communication skills
- Self-motivated and able to work autonomously
- Comfortable working in a fast-paced, high-pressure environment
- Team-oriented with a proactive mindset

Benefits

- Exposure to a global IT delivery model and enterprise-scale systems
- Stable 12-month contract with strong extension potential
- Hands-on technical role (ideal for engineers who want to stay close to the tech)
- Standard working hours (37.5 hrs/week, no overtime expectations)

How to Apply

For more information, you can contact Ben Osbon @*********@teksystems.com or click APPLY to register your interest.

About TEKsystems

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a committed team working with over 6, 000 clients across North America, Europe and Asia-Pacific. As an industry leader in talent solutions and technology services, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

📌 End User Support Technician / Desktop Engineer (Brisbane)
🏢 TEKsystems
📍 Brisbane