Specialist Domestic & Family Violence Case Worker- Aboriginal

Eastlakes Family Support Service Inc – Gateshead NSW

Specialist Domestic & Family Violence Case Worker- Aboriginal

Eastlakes Family Support Service – on Awabakal Country

Gateshead, NSW

Service delivery area: Lake Macquarie LGA

37.5 hrs/week

SCHADS award category 5

Current funding until 30 June 2030 National Partnership Agreement (NPA)

About us

Eastlakes Family Support Service Incorporated (EFSS) has been working with vulnerable families in the Eastlake Macquarie area since 1984.

EFSS is an Incorporated entity, governed by a management committee. EFSS is funded by the Department of Communities and Justice to deliver Community & Family Support (CAFS), Staying Home Leaving Violence (SHLV) and Specialist DFV support through National Partnership Agreement 500 workers initiative. We are also funded to provide financial counselling services.

Child Safety Commitment

We are committed to providing a child-safe environment where children and young people are protected, respected, and empowered. We have zero tolerance for child abuse and actively work to ensure the safety and wellbeing of all children involved in our services. All employees are expected to uphold our child-protected policies and demonstrate a strong commitment to child safety and wellbeing.

About the position

We are seeking a Specialist Domestic Violence worker, who is skilled in providing specialist support and case management, case coordination and information and referral to women and their child(ren) who are survivors of domestic violence.



The successful applicant will be skilled in using domestic & family violence informed, trauma-informed and strength-based approach in their work.

About you

We are seeking an individual who is passionate about social justice and human rights, and who is eager to advance their professional development through continuous learning, feedback, and reflection.

Relevant tertiary qualifications.

Identifies and is accepted as an Aboriginal and/or Torres Strait Islander person within the local community

An understanding of the issues affecting Aboriginal and Torres Strait Islander peoples

An ability to communicate sensitively and effectively with Aboriginal and/or Torres Strait Islander people.

Experience providing case management support, assistance and advocacy for women and children

- Knowledge and understanding of the dynamics of domestic violence, social policy and the issues that face Aboriginal women who have experienced domestic violence
- Demonstrated high level communication skills
- Experience and ability to prepare and maintain accurate files, records, statistics and reports
- Ability to network with other services and agencies and skills to build and foster relationships
- Ability to work effectively as part of a team
- Proven ability to work in an autonomous and accountable manner




- Computer and internet skills
- Ability to observe client confidentiality and maintain professional integrity at all times
- Willing to use own car for outreach visits (payment per kilometre as per SCHADS award)
- Sound understanding of the function of government and non-government agencies that provide support or assistance to victims of domestic/family violence (Police, Local Courts, Human Services-Community Services, Housing)
- Well developed resolution and mediation skills
- Proven counselling skills/experience
- Knowledge of family dynamics and skills of appropriate intervention

Conditions of Employment

Valid Driver Licence, Comprehensively insured motor vehicle.

Successful applicants will be required to undergo a Working With Children Check (WWCC) and a National Police check prior to commencement of employment

This is a program to provide support for women and children, to be female is a genuine requirement for the position under Section 31 of the Anti-Discrimination Act 1977.

This position is Aboriginal identified. To perform this role, it is essential that the person who holds the role be an Aboriginal or Torres Strait Islander person. It is a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991 that applicants are Aboriginal or Torres Strait Islanders.

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📌 Specialist Domestic & Family Violence Case Worker- Aboriginal (Maitland)
🏢 Eastlakes Family Support Service
📍 Maitland