Front of House & Events Manager - The Oxley Village Market & Giuseppe’s Deli

Location: The Oxley 1823 | Mermaid Beach, Gold Coast
Industry: Hospitality & Tourism | Management

Lead our hospitality team, grow our evening trade and help bring exciting events to life!

About Us

Located within The Oxley 1823 precinct in Mermaid Beach, The Oxley Village Market & Giuseppe’s Deli offer a vibrant food and lifestyle experience featuring fresh produce, gourmet deli products, sandwiches, pizzas, beverages and a welcoming community atmosphere.

As we expand our offering to include evening trading, food and beverage experiences and events , we're seeking an experienced, hands-on Front of House & Events Manager to help take our operations to the next level.

This is an exciting opportunity for someone who is passionate about hospitality, enjoys leading teams and wants to play an active role in developing a growing venue.

With long-term career development opportunities through DANKAV , including potential opportunities associated with our exciting next development, Lennons Hotel, we're looking for someone who wants to grow with us.

About the Role

Reporting to senior management, you'll take ownership of daily Front of House operations across The Oxley Village Market & Giuseppe’s Deli, while helping establish and grow our evening trade and events offering.

We're looking for a proactive, organised and commercially minded hospitality skilled who can lead by example, develop a capable team, manage labour costs and deliver exceptional customer experiences.

You'll be equally comfortable overseeing a busy lunch service, training junior employees, managing an evening bar service or coordinating a successful event.

Key Responsibilities

Front of House Operations & Team Leadership

Oversee daily operations across the market, deli and hospitality areas.

Lead, supervise, motivate and develop the Front of House team.

Prepare rosters and manage staffing levels within approved labour budgets.

Actively adjust staffing levels according to customer demand and trading performance.

Assist with recruitment, staff trials and practical training.

Train and mentor junior employees, building a capable and cross-trained team.

Coordinate opening, closing and staff breaks, ensuring appropriate floor coverage and that employees take their required breaks.

Maintain exceptional customer service,



cleanliness and presentation standards.

Oversee POS transactions, daily takings and end-of-day cash reconciliations.

Ensure compliance with food safety, RSA and workplace safety requirements.

Evening Trading & Events

Assist in establishing and expanding our evening hospitality and events offering.

Coordinate operations for Friday evening trading, special events and activations.

Support event planning, setup, staffing, service delivery and pack-down.

Liaise with food vendors, bartenders, musicians and event suppliers.

Oversee beverage service, including cocktails and regular drinks menus.

Assist with developing new food and beverage offerings and promotional initiatives.

Work alongside management and marketing to promote events and increase customer engagement.

Identify opportunities to grow evening trade, attract new customers and encourage repeat visitation.

Help create a lively and welcoming atmosphere that makes The Oxley 1823 a destination for locals and visitors.

Business Performance & Operational Improvement

Monitor daily sales, labour costs and operational performance.

Manage rostering efficiently to align wage expenditure with trading demand.

Identify opportunities to minimise waste, improve productivity and increase profitability.

Maintain high standards of stock presentation, merchandising and product availability.

Ensure operational procedures, opening and closing checklists and training standards are consistently followed.

Proactively identify operational improvements and communicate recommendations to management.

About You

We're looking for a confident, hands-on hospitality leader who enjoys being involved in the day-to-day operations of a venue.

Essential Experience & Qualifications

Strong leadership skills with demonstrated experience managing and training staff.

Proven ability to manage rosters, labour costs and operational budgets.

Excellent customer service, communication and problem-solving skills.





Confidence overseeing busy services and managing competing priorities.

Experience using POS systems and handling daily cash reconciliations.

Sound understanding of food safety, hygiene and workplace safety requirements.

Current Responsible Service of Alcohol (RSA) certificate.

Flexibility to work evenings, Fridays and weekends as required.

Highly Regarded / Preferred

Experience coordinating hospitality events, functions or venue activations.

Experience introducing or managing evening food and beverage service.

Hotel, cocktail bar, restaurant or beverage management experience.

Cocktail-making and bartending skills.

Current Food Safety Supervisor certification.

Current First Aid Certificate.

Experience using Square POS and/or FutureNet, including sales transactions, product management and reporting.

Experience training and mentoring junior employees.

Experience in stock management, waste reduction and operational cost control.

Creative ideas for events, promotions and improving customer engagement.

What We Offer

An opportunity to help shape the future of The Oxley Village Market & Giuseppe’s Deli.

A varied and rewarding role combining daily hospitality operations, team leadership and events.

The opportunity to help establish and grow our exciting evening trading and events offering.

Support from a dedicated Back of House administration team.

The ability to build, train and develop a strong Front of House team.

The opportunity to contribute fresh ideas and make a genuine impact on the business.

A dynamic working environment within The Oxley 1823 precinct in Mermaid Beach.

Long-term career development opportunities with DANKAV, the developer behind The Oxley 1823 and our exciting next development, Lennons Hotel.

Discover What's Next - Lennons Hotel

DANKAV is bringing Lennons Hotel to Mermaid Beach - an exciting new coastal hospitality and lifestyle destination.

Featuring boutique hotel accommodation, restaurants, bars, retail and wellness experiences, Lennons represents an exciting new chapter for DANKAV.

We're looking for someone who wants more than just their next job - someone who wants to grow with us and potentially contribute to our future hospitality destinations.

The Oxley 1823 - Explore the Precinct

Lennons Hotel - Explore Our Next Development

DANKAV - Discover Our Projects

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📌 Front of House & Events Manager (City of Gold Coast)
🏢 Dankav Developments
📍 City of Gold Coast