Customer Experience Lead - Operations & Escalations (North Sydney)

Customer Experience Lead - Operations & Escalations (North Sydney)

09 Nov
|
Arbex
|
North Sydney

09 Nov

Arbex

North Sydney

Arbex is seeking a Consumer and Customer Experience Team Lead to drive day-to-day service delivery and continuous improvement across Consumer and Professional channels. You will manage escalations, monitor performance, and collaborate with Sales, Marketing, and Supply Chain to optimise customer interactions.

A practical, hands-on leader who thrives in a rapid-paced environment will excel. You will lead two Customer Liaison and Loyalty Managers, ensuring timely responses to ~2,400 annual

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📌 Customer Experience Lead - Operations & Escalations (North Sydney)
🏢 Arbex
📍 North Sydney

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