Do you love meeting people, building connections and making things happen?

Are you a natural relationship builder who enjoys being out and about, connecting with people and turning opportunities into meaningful partnerships?

At Right at Home Perth South Eastern Suburbs , we believe great care starts with great relationships. We are looking for two enthusiastic, motivated and outgoing Relationship Officers to join our growing team!

This is not just another office-based customer service role. It is an opportunity to connect with people, build strong community networks, create positive experiences and make a real difference in the lives of older people and individuals living with disability.

If you enjoy a role where no two days are exactly the same, this could be the opportunity you've been looking for!

What will make this role exciting?

As a Relationship Officer, you will be at the heart of our client and community connections. You will have the opportunity to:

Build meaningful relationships: Connect with clients, families, support workers and community partners, becoming a trusted point of contact.

Get out into the community: Attend networking events, community activities, information sessions and stakeholder meetings to build our local presence.

Create new opportunities: Develop connections with hospitals, medical centres, allied health professionals, community organisations and referral partners.

Make a difference: Help clients and families understand the care and support services available to them and guide them towards the right solutions.

Be the voice of our clients: Listen to feedback, understand client needs and work with internal teams to improve their experience.

Strengthen existing relationships: Stay connected with clients and families, ensuring they feel valued, supported and confident in our services.

Support business growth:



Identify opportunities to expand our community connections, increase service engagement and promote the Right at Home brand.

Work as part of a outstanding team: Collaborate with our operations, care and recruitment teams to deliver quality, personalised in-home care.

Qualifications

Essential and desirable requirements

Previous experience in relationship management, business development, customer service, sales, client engagement or a similar role is desirable.

Qualifications in Business, Marketing, Community Services, Aged Care, Healthcare or a related field will be highly regarded.

Experience in aged care, disability, healthcare or community services will be an advantage.

Excellent verbal and written communication skills.

Strong organisational, interpersonal and problem-solving abilities.

Competency in Microsoft Office and client management systems.

A current Australian driver's licence is essential.

Willingness to travel locally for client visits, networking events and stakeholder meetings.

Preferred Skills

- Excellent communication and interpersonal skills, with the ability to connect with people from diverse backgrounds.
- Strong relationship-building, networking and customer engagement abilities.

Confident in engaging with clients, families, referral partners and community organisations.

Proactive, outgoing and self-motivated, with a positive attitude.

Ability to identify new business opportunities, generate leads and develop partnerships.

Strong organisational and time-management skills.

Excellent problem-solving and negotiation skills.

Ability to work independently and collaboratively within a team.

Professional, approachable and compassionate attitude.

Competent in Microsoft Office and client management systems.

Willingness to attend networking events, community activities and local client visits.

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📌 Relationship Officer-2 positions available (Western Australia)
🏢 Right At Home Australia
📍 Western Australia