Venue Admin Support and Marketing Specialist - Sunnybank Hotel

Venue Admin Support and Marketing Specialist| Sunnybank Hotel | Dream big with us!
Internally known as a Venue Support Officer

We are looking for a creative, hands‑on Venue Admin Support and Marketing Specialist to join the team at the Sunnybank Hotel. This is a unique hybrid role split across 3 days of Venue Support Officer (VSO) duties and 2 days dedicated entirely to venue marketing and content creation.

A day in the life of a Venue Support Officer:

- Take ownership of the venue's local social media channels, website management, photography, and graphic design tasks (using tools like Canva). Create engaging content to drive local community engagement and foot traffic.
- Complete financial reconciliations, maintain point‑for‑sale registers, and ensure data integrity across ALH systems and employee/training records.
- Manage stock control and stocktakes, identify and highlight cash/stock variances, and assist the management team with compliance, audits, and loss prevention.
- Ensure all VISA obligations are met and managed for team members in ALH systems, and review venue‑generated reports to provide actionable feedback.

Qualifications

About You:

- You provide outstanding customer service with enquiries via phone, email and face to face.
- You have Social Media / Marketing experience and or interest.
- You understand the importance of privacy & confidentiality with sensitive information.
- You maintain the administration area in a well organised and professional manner at all times.
- You support the Venue team with service on the floor during peak times of trade.
- You attend and contribute your insights in team meetings.

Additional Information

We’re big, but part of something much bigger. ALH is in good company, sitting alongside the likes of Dan Murphy’s, BWS, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities,



and score a lot more goals. We’re serious about having a good time – creating a safe, inclusive and fun place to rock up to. We’re all about creating a more sociable future, together – for our customers and each other.

We can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

Do you get job satisfaction through supporting others? With no two days the same, this role will see you delivering customer service to a high standard and assisting our internal stakeholders to ensure needs are met in our Brisbane office. This is a great opportunity to gain exposure to a professional law firm, get involved in a variety of office tasks and play a key role in supporting our high performing teams.

This role is about your ability to engage with the whole office, learn new tasks and work as part of a hardworking and supportive team.

Key Responsibilities:

- Assisting with meeting room and function/event set up and pack up.
- Attending to external rounds involving the lodgement of documents at various Court and Government Departments.
- Assisting with new starter onboarding.
- Closing and archiving legal files.
- Maintaining kitchen and stationery stock levels.
- Invoice reconciliation.
- Relief reception and telephone duties.
- Ad hoc projects and tasks as needed.

About You:

- 2+ years' experience in a customer service/office workplace.
- A positive and pro‑active 'can do' attitude.
- Excellent verbal and written communication skills.




- Ability to multi‑task and prioritise.
- Strong organisational skills with the ability to work under pressure and to deadlines, maintaining attention to detail.
- An ability to take initiative, with a process improvement mindset.
- Sound technological skills including MS Office suite and other office systems/equipment.

About Us

Piper Alderman is a premier commercial law firm with offices in Sydney, Brisbane, Adelaide, Perth and Melbourne. We work with clients across Australia and internationally to achieve practical commercial outcomes, innovation in service delivery and deep engagement across multiple industries.

Piper Alderman prides itself on being a collaborative law firm where high achieving ambitious team members can succeed in achieving their career goals whilst performing challenging and rewarding tasks.

We have a variety of employee benefits aimed at supporting our people including, but not limited to:

- A variety of health and wellbeing initiatives including our Wellbeing Program.
- Learning and development opportunities to support career growth including generous study support options.
- An attractive Parental Leave policy offering up to 26 weeks paid leave.
- Automatic acceptance into the group Salary Continuance insurance plan.
- Purchased annual leave options.
- A range of fun office and team events all year round so we make sure we are connecting socially as often as possible!
- A range of corporate discounts.
- Employee‑led Diversity & Inclusion and Reconciliation Committees and the opportunity to participate in pro‑bono work.

The experience around diversity is explicitly described here: Piper Alderman is committed to diversity, equity inclusion and belonging. We value diversity of thought and experience and encourage all backgrounds to apply.

--- Notes: All remaining application steps have been omitted as they are calls to action or unrelated recruiter promotional material. ---

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