Front of House & Events Manager - The Oxley Village Market & Giuseppe’s Deli

Location: The Oxley 1823 | Mermaid Beach, Gold Coast
Industry: Hospitality & Tourism | Management

Lead our hospitality team, grow our evening trade and help bring exciting events to life

About Us

Located within The Oxley 1823 precinct in Mermaid Beach, The Oxley Village Market & Giuseppe’s Deli offer a vibrant food and lifestyle experience featuring fresh produce, gourmet deli products, sandwiches, pizzas, beverages and a welcoming community atmosphere.

As we expand our offering to include evening trading, food and beverage experiences and events, we're seeking an experienced, hands-on Front of House & Events Manager to help take our operations to the next level.

This is an exciting opportunity for someone who is passionate about hospitality, enjoys leading teams and wants to play an active role in developing a growing venue.

With long-term career development opportunities through DANKAV, including potential opportunities associated with our exciting next development, Lennons Hotel, we're looking for someone who wants to grow with us.

About the Role

Reporting to senior management, you'll take ownership of daily Front of House operations across The Oxley Village Market & Giuseppe’s Deli, while helping establish and grow our evening trade and events offering.

We're looking for a proactive, organised and commercially minded hospitality professional who can lead by example, develop a capable team, manage labour costs and deliver exceptional customer experiences.

You'll be equally comfortable overseeing a busy lunch service, training junior employees, managing an evening bar service or coordinating a successful event.

Key Responsibilities

Front of House Operations & Team Leadership

Oversee daily operations across the market, deli and hospitality areas.

Lead, supervise, motivate and develop the Front of House team.

Prepare rosters and manage staffing levels within approved labour budgets.





Actively adjust staffing levels according to customer demand and trading performance.

Assist with recruitment, staff trials and practical training.

Train and mentor junior employees, building a capable and cross-trained team.

Coordinate opening, closing and staff breaks, ensuring appropriate floor coverage and that employees take their required breaks.

Maintain exceptional customer service, cleanliness and presentation standards.

Oversee POS transactions, daily takings and end-of-day cash reconciliations.

Ensure compliance with food safety, RSA and workplace safety requirements.

Evening Trading & Events

Assist in establishing and expanding our evening hospitality and events offering.

Coordinate operations for Friday evening trading, special events and activations.

Support event planning, setup, staffing, service delivery and pack-down.

Liaise with food vendors, bartenders, musicians and event suppliers.

Oversee beverage service, including cocktails and regular drinks menus.

Assist with developing recent food and beverage offerings and promotional initiatives.

Work alongside management and marketing to promote events and increase customer engagement.

Identify opportunities to grow evening trade, attract new customers and encourage repeat visitation.

Help create a lively and welcoming atmosphere that makes The Oxley 1823 a destination for locals and visitors.

Business Performance & Operational Improvement

Monitor daily sales, labour costs and operational performance.

Manage rostering efficiently to align wage expenditure with trading demand.

Identify opportunities to minimise waste, improve productivity and increase profitability.

Maintain high standards of stock presentation, merchandising and product availability.

Ensure operational procedures, opening and closing checklists and training standards are consistently followed.

Proactively identify operational improvements and communicate recommendations to management.

About You

We're looking for a confident, hands-on hospitality leader who enjo

📌 Front of House (City of Gold Coast)
🏢 Dankav Developments
📍 City of Gold Coast