Selection Criteria SC1 – Capacity to undertake routine support tasks across a range of functions in one or more work areas within a school environment. SC2 – Demonstrated proficiency and technical knowledge and expertise relevant to the position, especially in the use of Cases21, Compass, and other office systems and software, in particular the ability to update the schools website, post to Facebook and Instagram, and develop marketing materials using Canva. SC3
- D emonstrated exceptional level of oral and written communication skills
- especially an ability to communicate effectively with parents and carers dealing with often sensitive and confidential information. SC4
- Demonstrated capacity to work cooperatively with a range of people including teachers, other education support staff, students and parents. SC5
- Demonstrated commitment to professional learning and growth for both self and others. Role Position Purpose The primary purpose of the position is one of customer service by being one of the first points of contact that the public may have with the School. The position is also responsible for the preparation of communications, marketing and school publicity material. It is expected that they will provide a high level of customer service to families and visitors to the School, to students and staff, and be competent in the provision of up to data and relevant information. Attendance requirement for this position is 38 hrs per week (1.0 FTE), working 8:15am to 4:36pm per day over 5 days. The position reports to the Business Manager. Responsibilities Admin/Reception
• Perform main reception duties, and provide support to to assist with student-based reception duties. These include:
• provide customer service support to students, staff, and visitors
• answer incoming calls, check daily messages,




• screening of visitors to the school, ensuring WWCC and sign-in protocols are followed.
• ensure the schools entrance and foyer is maintained and presented in a neat and tidy manner.
• Assist with administration filing of student records and staff personnel information
• Maintain, enter, and retrieve data from the school¿s computer systems – predominantly:
• Compass Absences – daily notifications, early departure, and late arrivals.
• Cases21 Administration data entry and updating records, extract routine reports
• Cases21 Finance – Receipting; Banking; Accounts Payable.
• General Admin support:
• As needed, provide assistance and support with other roles within the Administration Team:
• Maintain, enter, and retrieve data from the school¿s computer systems, predominantly Compass and Cases21, via data entry and updating records, extract routine reports, completing receipting and banking.
• Assisting with enrolment documentation and recording of student data, including the accurate filing of student records. Communications/Marketing and Publicity
• Keep the Schools website, and other communication platforms such as Facebook, Instagram, and Alumnly, up-to-date with relevant and consistent information.
• Be the primary person responsible for updating the school¿s main publications and newsletters – Prospectus, Student Curriculum Handbooks,



Parent Bulletins and Newsletters.
• Prepare advertising and marketing materials for publication in external publications such as Newspapers and magazines. Other
• Take an active and positive role in supporting professional learning relating to the role.
• Other duties as required an d directed by the Principal or the Business Manager.

Diversity and Inclusion

The department is committed to diversity and inclusion and developing a workforce that is representative of the community we service. We value diversity and inclusion in all forms
- culture, gender, religion, ethnicity, LGBTIQA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for roles within the Department. The Department recognises that the provision of secure, respectful and inclusive workplaces is essential to high performance and promotes flexible work and diversity across all schools and Department workplaces. It is our policy to provide reasonable adjustments for staff with disability (see Workplace adjustment guidelines ). Additional support and advice on the recruitment process is available to Aboriginal and/or Torres Strait Islander candidates from the Koorie Outcomes Division (KOD) via [email protected]

Child Safe Standards

Victorian government schools are child safe environments. Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards. All schools have a Child Safety Code of Conduct consistent with the department's exemplar available at: https://www2.education.vic.gov.au/pa

📌 Admin Reception (Australia)
🏢 Government schools
📍 Australia