Telstra Retail: Customer Service & Sales Consultant (Expression of Interest) Employment Type: Permanent Closing Date: 30 Oct :59pm Job Title: Telstra Retail: Customer Service & Sales Consultant (Expression of Interest) Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in‐store customer journey, and through your team-oriented approach you empower customers by identifying the products and services they need to transform their telecommunications experience. What You'll Be Doing:
- Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
- Be the Go‐To Tech Expert: Stay up‐to‐date with the latest gadgets and services, offering informed guidance and solutions.
- Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
- Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals. Salary and

Benefits:
- Hourly Rate: (Starting at) $30.33 per hour
*
- Plus 12% Superannuation
- Plus 10% Variable Remuneration*
*
- Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.
- Leave Options: Take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave,



and the ability to purchase up to 4 weeks of additional leave.
- Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning, and develop your career with our Future Ready program designed to build on your skills and prepare you for your next step.
- Flexibility:

We offer
flexible

working hours
and a supportive approach to parental leave—do it your way
- Recognition & Rewards: Benefit from monthly performance rewards and a range of recognition programs to celebrate your success.
- Inclusive Culture: Join a diverse and inclusive team where everyone's unique perspective is valued and respected. Is It You We're Looking For?
- Great Communication

Skills:
You're a natural at connecting with people and making their day better.
- Solution‐Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
- Sales Drive: You're motivated to achieve (and exceed) sales targets and KPIs.
- Passion for Learning: You're eager to grow and develop your skills in a dynamic environment.
- Resilience and Positivity: You have a can‐do attitude, even when things get busy.
- Customer‐Facing

Experience:
Previous experience is a plus but not required—bring your enthusiasm and we'll teach you the rest
- Multiple Part time and Full‐time positions are available **If you are eligible to receive Variable Remuneration, the eligibility, calculation and payment will be determined by the Variable Remuneration plan's rules (which we may change from time to time). *Junior rates apply for those under 20 years of age.

📌 Account Executive (Mackay)
🏢 Action1
📍 Mackay