Job Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight‑knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Oaks Adelaide Embassy Suites are looking for a dedicated and hands‑on Maintenance Officer to join our Maintenance department on a Full Time basis.

In this role, the successful candidate will be responsible for maintaining the presentation, functionality, and safety of all guest rooms, public areas, and facilities across Oaks Adelaide Embassy Suites.

Key Responsibilities Include:

- Undertake general property repairs and maintenance as required.
- Assist in the execution of the preventative maintenance program to ensure optimal property performance.
- Conduct regular inspections of guest rooms, public areas, and back‑of‑house areas.
- Provide induction and supervision of external contractors as required.
- Maintain accurate daily work records and service schedules.
- Support the Maintenance Manager in managing contractor works and maintenance projects.

Shift Details (subject to change):

- Part‑time position
- Monday to Friday roster (some weekend work may be required)
- Afterhours callouts may be required on an ad hoc basis

Hourly Rates (excluding superannuation):

Monday - Friday: $27.97 per hour

Saturday: $34.96 per hour

Sunday: $41.96 per hour

Qualifications

To be successful in this role you will have:

- Previous hands‑on building or property maintenance experience, preferably in a hotel environment.
- A solid work ethic with the ability to work independently and as part of a team.
- Experience supporting or implementing preventative maintenance programs.
- Sound organisational and time management skills.
- A proactive approach and attention to detail.
- Excellent interpersonal and communication skills.
- Availability to work across a 7‑day roster, including weekends and public holidays.

Additional Information

At Minor Hotels, we value our people as the heart of our success.



Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work‑life balance:

- Career Growth: Learning and development programs to boost your career.
- Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
- Global Perks: International accommodation discounts across our hotel brands.
- Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
- Experiences: Discounted entertainment and activities.
- Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
- Wellness Boost: EAP and tailored wellness support

Our people drive the success of our business; we are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Job DescriptionRoles & Responsibilities:

85%

Essential Technical Criteria

Provides complex technical support, planning and coordination for End User touch points of the distributed computer environment, including desktop, software and hardware installation, support and distribution, and remote access technologies.

Performs analyzing, diagnosing, installation, and resolution of complex desktop computer, operating system, application software and hardware technologies and associated problems.

Performs analyzing, diagnosing, installation, and resolution of remote access technologies and associated problems.

Performs analyzing, diagnosing, coordination and planning of horizontal network cable management processes including installation, moves, adds, changes and repairs.

Provides complex technical input to the Desktop Services team and assumes a supporting role in selecting and utilizing appropriate tools and techniques for timely service delivery.

Works independently with little to no direct supervision in analysis, design, and implementation of desktop solutions to fulfill business unit requirements.

Acts as a technical liaison with user groups and other IT partners for systems support and implementation.



Provides an effective interface among users, vendors, IT partners, and consultants in evaluating technical issues and products.

Responsible for partnering with the business units they support to understand the business impact of support issues.

Responsible for the analysis, design, and implementation of desktop solutions to fulfill business unit requirements.

Responsible for the analysis, design and implementation of desktop technology life cycle management processes including technology procurement, refresh and disposition.

Responsible for project analysis, design, coordination and planning for all technical components of desktop related projects.

Coordinates schedules and technical work order instructions to contracted labor for installations, moves, adds and changes within the desktop computing environment.

Demonstrates creativity and initiative in problem solving.

10% Complex Technical Documentation/Administrative Tasks

Technical documentation of hardware/software additions or changes.

Updates of inventory additions and changes to the inventory database.

Updates and closures of trouble tickets and service requests.

Timely labor hour input for billing and management.

5% Training requirements.

Keeps up‑to‑date advanced technical skills and knowledge of vendor offerings.

All other duties as assigned.

Note: Percentages may vary depending on job responsibilities.

Essential Performance Criteria

Communications

Frequency, Timeliness, and Clarity - responsive, thorough and appropriate in number and duration given the assignment, project or clients needs. Direct and to the point, avoiding wordiness.

Scope contains all relevant information and viewpoints, well thought‑out and presented in a format that is easy to understand.

Judgment - Willingness to do whats right even in the face of aversion, question, or differing opinions. Know when to keep comments to yourself.

Relationships

Attitude confident, friendly, helpful, sincere and positive.

Professionalism courteous and tactful in all interactions, utilizing common sense, integrity and good judgement.

Respect listening skills are appropriately used. Praise and reward others successes and accomplishments.

Courage confront difficult situations promptly that affect our cast, leadership or customers, and do so in a positive, non‑threatening way.

Risk Taking and Decision Making

Responsibility - appropriately research issues and make timely decisions. Take ownership even if a wrong decision is made. Thrive on risk, but minimize to an adequate level. Dont become par

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📌 Technical Officer Level 2 - Giles (Adelaide)
🏢 Bureau Of Meteorology
📍 Adelaide