Aboriginal Tenancy List (ATL) Coordinator NSW Civil and Administrative Tribunal

- Principal location – Sydney CBD - Flexible working arrangements may be negotiated.
- Employment type – Ongoing – Full time (35 hours per week)
- Salary – Clerk Grade 5/6, Base Salary ($102,936 – $113,579), plus employer’s contribution to superannuation and annual leave loading

Your role Make a meaningful difference by helping improve access to justice for Aboriginal people experiencing tenancy issues. As the Aboriginal Tenancy List (ATL) Coordinator, you will play an important role in supporting the effective operation and growth of the List, connecting tenants and landlords with appropriate support and advocacy services, and building strong relationships with Aboriginal communities and key stakeholders. This is a rewarding opportunity to contribute to a culturally responsive and accessible tribunal service. What You’ll Do As part of the Consumer and Commercial Division at NCAT, you will coordinate the day-to-day operations of the Aboriginal Tenancy List, working closely with tribunal members, registry staff, Aboriginal communities and support organisations to ensure matters are managed efficiently and participants receive appropriate support.

You Will Also

- Support tribunal members and the Registry in the management and preparation of matters listed before the Aboriginal Tenancy List (ATL), including preparation of lists and case files and liaison with parties, advocates and support agencies.
- Build and maintain solid, culturally appropriate relationships with Aboriginal communities, service providers, advocacy organisations, tenants and landlords.
- Connect participants with appropriate support and advocacy services and help address barriers to their participation in tribunal proceedings.
- Support tribunal proceedings and maintain accurate records, data and statistics to monitor the List's operation and outcomes.
- Respond to enquiries, manage the ATL inbox and provide coordination support to the ATL Manager and Management Committee.
- Contribute to promoting the ATL, strengthening stakeholder engagement and supporting the ongoing development and expansion of the List.




- Have the opportunity to build meaningful partnerships and contribute to improving outcomes for Aboriginal people accessing tribunal services.

What We’re Looking For

- Experience working in a high-volume customer service environment, with the ability to manage competing priorities, respond to enquiries and provide timely, professional assistance.
- Demonstrated ability to build and maintain positive relationships with diverse stakeholders, including community organisations, service providers and external agencies.
- Strong written and verbal communication skills, with the ability to coordinate activities, maintain accurate records and manage administrative processes effectively.
- An understanding of the importance of culturally appropriate service delivery and a commitment to improving access to services and support for Aboriginal people.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you. Download the role description.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

What We Offer We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us. We do work that really matters Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage.



It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and versatile working environment!

Are you ready to join us? Requirements Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

- Targeted Question 1: Give an example of a communication where you chose to speak in person rather than via email. Please outline your rationale for that choice and the outcome.
- Targeted Question 2: Some problems require developing a unique approach. Tell us about a time when you were able to develop a different problem-solving approach and what the result was.

Applications close: Sunday: 22 November 2026 at 11:59pm AEDT. Got a question? For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Angela Wilson at [email protected]

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Lois Jebin at [email protected]

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

📌 Aboriginal Tenancy List (ATL) Coordinator - Clerk 5/6 - NSW Civil and Administrative Tribunal (Sydney)
🏢 Nsw Department Of Communities And Justice
📍 Sydney