AJQ Consulting is a leading provider in the delivery of Information Technology & Professional Services.

Our success is built on our team.

At AJQ, we take a warm and collaborative approach to work, and we're committed to creating an inclusive environment where everyone can thrive.

We are looking for an experienced B2B Commerce Support Consultant to join our team at AJQ on a 6 months contract basis based in Sydney. Possible extension.

About the role:

As functional B2B Commerce specialist you will be responsible for configuring, supporting and administering Salesforce B2B Commerce implementations.

This role combines hands-on storefront support with core Salesforce platform administration including user management, org health monitoring and debugging ensuring both business functionality and platform stability.

Your responsibilities will include, but not limited to:

- Development, customize and manage integration tools, databases, warehouses and analytical systems with the use of data related instruments/instance
- Development of end-to-end data pipelines
- Deployment of ETL pipelines to production environments in cloud (AWS)
- Implementation and designing the architect of various ETL pipelines
- Testing, monitoring, and maintenance of existing pipelines
- Working closely with the business and technical teams to solve their problems and take the ownership of developing, deploying, and supporting the solutions
- Monitoring the overall performance and stability of the system. Adjust and adapt the automated pipeline as data/models/requirements change
- Make improvement and process recommendations that have an impact on the business

Salesforce Platform Admin:

- User Management: Create, manage, and deactivate user accounts; assign profiles, roles, and permission sets; manage MFA, SSO, and login policies
- Permissions & Security: Configure and audit permission sets, sharing rules, org-wide defaults, field-level security, and public group memberships




- Monitoring & Org Health: Monitor system logs (debug logs, login history, event monitoring, API usage), track org limits, and proactively flag issues
- Debugging & Troubleshooting: Use Setup Audit Trail, debug logs, and Flow debug tools to investigate and resolve configuration and system issues
- Automation Maintenance: Build and maintain Flows, Process Builders, and approval processes; manage and troubleshoot validation rules
- Data Management: Perform data loads and clean-up using Data Loader or Import Wizard; support data quality initiatives
- Release & Change Management: Manage sandbox refreshes, deploy change sets, maintain deployment documentation
- Support & Incident Management: Act as first point of contact for platform support tickets; triage, resolve, and escalate issues as needed

It will be great if you have:

- Hands-on Salesforce B2B Commerce configuration experience
- Experience Cloud knowledge (storefront setup, personas, permissions)
- Strong understanding of B2B data model: buyer groups, entitlements, price books, categories
- Salesforce Platform Administration — user management, profiles, permission sets, roles
- Experience monitoring debug logs, login history, and audit trails
- Knowledge of Flows and declarative automation tools

Certifications:

- Salesforce Certified Administrator (required)
- B2B Commerce for Administrators Accredited Professional (preferred)
- Salesforce Advanced Administrator (nice to have)

To find out more about AJQ Group's Skilled Services and other opportunities, please go to our website and follow us on LinkedIn:

www.ajq.com.au www.linkedin.com/company/AJQ

AJQ Group strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disabilities

📌 B Salesforce Support Consultant (Sydney)
🏢 AJQ Technology
📍 Sydney