Internal Sales Representative – Civil & Infrastructure
South-Eastern Suburbs, Melbourne | Full-Time | Office-Based + Performance Bonus
Do you love the phone, follow up without being reminded, and get a buzz from turning a warm lead into a signed order? This is an opportunity to join a respected supplier to the civil infrastructure sector, based in Melbourne’s south-eastern suburbs, in a role that puts you at the centre of the sales process.
The Opportunity
This is an internal, office-based sales role. You won’t be cold-calling from scratch or spending your days on the road. Instead, you’ll work an established pipeline of warm leads, enquiries and quoted opportunities, making outbound calls to contractors, developers, consultants and councils, and turning interest into confirmed sales. You’ll work closely with engineering, operations and project teams, who’ll support you on the technical detail.
Key Responsibilities
- Make warm outbound calls to existing leads, past customers and enquiries to identify and progress opportunities
- Follow up quotes and tenders promptly and consistently, and convert them into orders
- Manage and prioritise an active pipeline, keeping every opportunity moving with explicit next steps
- Build strong phone and email relationships with customers across Victoria
- Work with internal technical and operations teams to prepare quotes and answer product questions
- Identify upsell and repeat-business opportunities within existing accounts
- Keep accurate,
up-to-date CRM records and report on pipeline activity and conversion
About You
- Experience in internal sales, inside sales, sales support or a similar phone-based sales role
- Confident and persuasive on the phone, with a genuine enjoyment of outbound calling
- Highly organised, with disciplined follow-up habits and strong attention to detail
- Motivated by targets and comfortable being accountable for conversion results
- Able to learn technical products and explain them clearly to customers
- Comfortable using a CRM and standard office software
- A team player who works well with sales, operations and project colleagues
Highly regarded: experience in construction, civil infrastructure, building products, plumbing, water, drainage or another technical, project-based market, and familiarity with quoting, tenders or project tracking. Candidates with strong internal sales experience from other industries are encouraged to apply.
What’s On Offer
- Full-time role with a competitive salary
- Performance bonus linked to sales results
- A warm, established pipeline to work from
- Supportive internal technical and operations teams
- The chance to make a visible impact on revenue growth
If you’re a confident communicator who loves the follow-up and knows how to close, we’d love to hear from you. Apply now with your resume, or get in touch for a confidential conversation. Please call Adam Brown on [0421 200 469](tel:0421 200 469) and send a resume to
[email protected]
📌 Business Development Manager (Melbourne)
🏢 Aspect Personnel
📍 Melbourne