Introduction

We are looking for a compassionate, friendly and organised casual Administrative Support Officer to manage our front desk and support daily operations. As the first point of contact, you’ll play a key role in creating a warm, respectful, and qualified experience for clients, families, and visitors.

Description

Key Responsibilities

- Provide frontline service, ensuring prompt, sensitive and confidential handling of enquiries.
- Answer telephone calls promptly, courteously, and professional.
- Outbound calls advising clients of changes with their services.
- Accurately receive and convey messages in writing, verbally, and electronically.
- Interact compassionately and professionally with clients and their families.
- Handle cash, EFTPOS, and other payments in accordance with TDN’s billing policy.
- Scan and file documents.

Skills and Experiences

What We’re Looking For

- Excellent verbal, written communication, and interpersonal skills.




- Strong computer literacy, specifically in client management systems and word-based software (e.g. Word, outlook)
- Ability to communicate with a range of internal and external stakeholders.
- Ability to work independently and prioritise work tasks.

As part of our team, you’ll will continue to enjoy:

- A supportive and purpose-driven workplace.
- Opportunities for growth.
- The chance to make a meaningful impact every day.
- Not for Profit Tax Benefits of Salary Packaging.
- Access out Fitness Passport Program for discounted gym and pool membership.

If this sounds like you, what are you waiting for?

For more information: Visit www.thedistrictnurses.org.au/careers to access the detailed position description and selection criteria.

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📌 Administrative Support Officer - Moonah (Hobart)
🏢 The District Nurses
📍 Hobart