Strategic Global Logistics Account Manager (Sydney)

Strategic Global Logistics Account Manager (Sydney)

09 Nov
|
JD.com
|
Sydney

09 Nov

JD.com

Sydney

Showing 1001 Strategic Global Logistics Account Manager jobs in Sydney

About us

With a long history of delivering sustainable and innovative packaging solutions to some of the most well‑known brands, the Pact Packaging Health and Personal Care division is looking for an energetic Sales and Account Manager. You will develop sales opportunities for Pact's packaging products through engagement of existing and new customers and manage customers at state and national level. This is a excellent opportunity to take your experience to the next level as you specialise in your category.

Job Description

This is a hands‑on commercial role for a sales professional who enjoys building strong customer partnerships, spotting growth opportunities and turning them into results.

About the role

Reporting to the Head of Sales, Health & Personal Care and Food, you will:

- Manage and grow a portfolio of key customer accounts
- Increase share of wallet across existing customers
- Identify and secure new customers and product opportunities
- Develop account plans and lead regular customer business reviews
- Build and maintain a strong sales pipeline
- Develop sales plans, budgets and forecasts for your accounts
- Analyse customer and product performance to optimise volume and margin
- Prepare proposals and commercial presentations
- Monitor market trends and competitor activity
- Act as the voice of the customer across Pact, working closely with Operations, Planning, Quality and Finance teams

About you

You’re a commercially focused sales professional who can build credibility with major customers while delivering sustainable growth. You may have gained this experience in Packaging, FMCG, B2B or large commercial manufacturing environments.

You’ll bring

- solid experience managing and selling to major accounts
- A demonstrated track record of sustainable sales growth
- Strong relationship management, communication and presentation skills
- Commercial and analytical capability
- A proactive, organised and detail‑focused approach
- Confidence working cross‑functionally to deliver great customer outcomes
- Proficiency in Microsoft Office
- A current driver’s licence and willingness to travel as required

This is an opportunity to take ownership of an established customer portfolio while building new growth opportunities within the Health & Personal Care market. You’ll work closely with customers and operational teams, with genuine scope to influence commercial outcomes and customer experience.

Additional Information

Our vision is to lead the circular economy through packaging, reuse and recycling solutions. It’s a future‑driven group commitment, designed to create lasting value.

We’re the largest plastics recycler in Australia and New Zealand and one of the region’s biggest users of recycled materials. We have 6,000+ team members, operate 110 manufacturing facilities across 15 countries, and our customers include some of the world’s largest brands that consumers know and trust.

As a global leader in circular and sustainable packaging solutions, we’ve committed to lead the circular economy through a $500 million investment plan.

For us, it’s about finding current and better ways of doing things. Ways to grow business, to give back to the environment and to enrich people’s lives every day.

Our promise is to create a better and more prosperous world all round.

That’s our future Pact. Let’s lead the way together.

The Company

Our client supplies premium bathroom and kitchen products, including tapware, showers, sinks and accessories. With a focus on design and product detail, its range offers a strong starting point for conversations with commercial customers.

The Role

Bring your building products sales experience to a role focused on customer relationships and commercial opportunities across Sydney.

You’ll understand customers’ project requirements, introduce suitable product solutions and maintain contact throughout the sales process.



Alongside developing existing relationships, you’ll identify new accounts and projects where the range could be a good fit.

Responsibilities

- Develop and maintain relationships with commercial customers and project stakeholders.
- Identify current business and opportunities within existing accounts.
- Understand project requirements and present suitable tapware and bathroomware solutions.
- Coordinate product information, quotations and follow‑up.
- Work with internal teams to support customer enquiries and project requirements.
- Maintain clear account plans, project records and sales forecasts.

Skills, Experience & Characteristics Required

You’ll bring account management or business development experience within front of wall plumbing or bathroomware.

You’ll also have:

- An understanding of construction customers and project‑based selling.
- Confidence presenting products and managing commercial conversations.
- A practical approach to customer service and resolving enquiries.
- Strong organisation and reliable follow‑through.
- The ability to develop new relationships while looking after existing customers.

Key Accountabilities

- Lead strategic relationships with national pub groups, cruise line and duty‑free customers.
- Develop and execute Joint Business Plans that create value for both customers and Asahi.
- Deliver sales, profit and volume targets across your customer portfolio.
- Negotiate trading terms, pricing agreements, promotions and activation plans.
- Identify growth opportunities through category insights, innovation and customer collaboration.
- Monitor account performance, investment effectiveness and return on investment.
- Partner closely with Customer Marketing, Category, Supply Chain, Finance and Sales Operations teams.
- Lead and develop a Key Account Manager and Key Account Executive, driving a high‑performance culture.
- Manage cruise and duty‑free operational requirements including forecasting, inventory planning and customer execution.

About You

- Proven National Account Management, Key Account Management or commercial sales experience managing major customers.
- Strong commercial acumen with experience negotiating contracts and delivering business growth.
- Demonstrated people leadership experience with a passion for coaching and developing others.
- Ability to build trusted relationships with stakeholders ranging from senior executives through to operational teams.
- Strong account planning, analytical and problem‑solving skills.
- Comfortable working across multiple stakeholders and balancing competing priorities.
- FMCG, beverage, liquor, hospitality or broader consumer goods experience will be highly regarded.
- Experience across On Premise, travel retail, duty‑free, cruise, export or complex route‑to‑market channels is advantageous but not essential.

Love the commercial side of building robust partnerships and growing accounts?

Let’s talk.

Benefits

- Uncapped earning potential, with commission accelerators for exceeding your targets
- Take ownership of larger, strategically important customer accounts while continuing to build new business
- Work across Reed Gift Fairs in Sydney and Melbourne and see the partnerships you create come to life on the exhibition floor
- Sell into diverse retail sectors including fashion, gifts, toys, homewares, outdoor living and pets
- Use AI‑enabled prospecting tools and Gong to identify opportunities and prepare for customer conversations
- Hybrid working from Sydney, with the team together in the office Monday to Wednesday
- Access wellbeing initiatives, paid parental and volunteering leave,



learning resources, retail discounts and additional benefits

About the Role

You’ll take ownership of a portfolio of larger and strategically important customers across Reed Gift Fairs, which runs major events in Sydney and Melbourne.

Your customer base will span small and medium‑sized retailers, wholesalers and larger corporate brands. You’ll develop strong relationships with business owners and senior decision‑makers, understand what matters commercially to their business and build propositions that deliver genuine value.

While you’ll inherit established relationships, this role has a strong growth focus. Approximately 60% of the role is new business development, so you’ll be expected to proactively identify prospects, generate your own leads and create new commercial opportunities.

This is predominantly a phone‑led sales role, complemented by face‑to‑face customer meetings and time at RX events. You’ll independently manage your portfolio, revenue targets and pipeline from initial prospecting through to negotiation, close and ongoing account growth.

What You’ll Be Doing

- Managing and growing a portfolio of larger, strategically important retail customer accounts
- Prospecting and winning new customers through outbound calling, referrals, networking and self‑generated leads
- Using AI tools to research prospects, identify opportunities and prepare for sales conversations
- Building relationships with business owners, retailers, wholesalers and corporate decision‑makers
- Developing tailored, value‑based commercial propositions based on individual customer needs
- Managing your own revenue targets, pipeline and sales activity
- Negotiating commercial terms, handling objections and confidently progressing opportunities to close
- Using CRM and sales technology to maintain accurate customer, pipeline and performance information
- Collaborating with internal teams to deliver an excellent customer experience
- Attending and supporting Reed Gift Fairs in Sydney and Melbourne

About You

You’re an experienced sales professional who can balance strategic account management with genuine recent business development. You enjoy building trusted relationships, but you’re equally comfortable picking up the phone, opening doors and creating opportunities from scratch.

You’ll bring:

- Around 3–5 years’ sales, account management or business development experience
- A strong track record balancing account growth and new business acquisition
- Confidence prospecting, cold calling and generating your own opportunities
- Strong consultative and value‑based selling capability
- Experience managing larger or strategically key customer accounts
- Strong commercial awareness and the ability to manage your own targets, pipeline and performance
- Excellent relationship‑building skills, with the empathy and maturity to work closely with business owners and senior decision‑makers
- Strong negotiation, objection‑handling and closing skills
- An articulate, self‑motivated and accountable approach
- Experience in exhibitions, events, retail, wholesale, media or another B2B sales environment would be advantageous, but isn’t essential

Additional Information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Equal Opportunity

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information or any other characteristic protected by law.

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📌 Strategic Global Logistics Account Manager (Sydney)
🏢 JD.com
📍 Sydney

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