Job no: 543778
Work type: Full Time
Location: Sydney, NSW
Categories: Information Technology, Student Services, Analyst

- Employment Type: Full-time (35 hours per week)
- Duration: Fixed-term contract for 12 months
- Remuneration: $132,445 - $149,228 + 17% superannuation and leave loading
- Location: UNSW Kensington Campus – Hybrid work arrangement (2-3 days onsite)

About UNSW

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community, a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

Why Your Role Matters

UNSW is transforming the digital foundation of teaching and learning. As Training Analyst, you will help make that change real by ensuring staff and students can confidently use the new and improved LMS ecosystem in their everyday work and study.

You will sit at the intersection of learning, technology and organisational change, conducting training needs analysis and translating complex impacts into practical, engaging and fit-for-purpose training approaches that support adoption across the University.

Working closely with technical subject matter experts, the Training Lead, Training Managers and Change Managers, you will design and deliver training activities and collateral across traditional and digital channels, tailored to the needs and preferences of different stakeholder groups.

Reporting to the Training Lead and working without direct reports,



you will operate within the Change and Transformation workstream and drive tactical or strategic training initiatives through influence, consultation and collaboration, while using feedback and evidence to continuously improve the experience and effectiveness of LMS training.

Responsibilities Summary

- Partner with technical subject matter experts, the Training Lead and Training Manager and Change Managers to understand the technology, change impacts and capability requirements associated with the LMS transformation.
- Conduct training needs analysis across impacted staff and student groups, identifying the knowledge, skills and support required to enable successful adoption.
- Analyse proposed changes and develop fit-for-purpose training approaches and strategies aligned to the needs of the LMS transformation and its stakeholders.
- Drive tactical and strategic training initiatives connected to LMS priorities in teaching, learning and the student experience, using professional expertise to promote positive outcomes.
- Provide advice to the LMS team on effective approaches for faculties and students, drawing on consultation with faculty professional and academic staff, students and other key stakeholders.
- Design and develop high-quality training plans,



activities and collateral across multiple channels and media, including traditional and digital formats.
- Tailor training content and delivery methods to the preferences, contexts and capability needs of impacted stakeholder groups.
- Consult and work collaboratively with stakeholders and subject matter experts to develop and deliver practical, relevant and engaging training deliverables.
- Manage training deliverables and activities within agreed timeframes, maintaining quality, organisation and responsiveness across competing priorities.
- Actively seek and analyse participant feedback to measure engagement and training effectiveness, identify improvement opportunities and strengthen future sessions and resources.
- Support the Training Lead and Senior Change Manager in developing approaches and frameworks for managing people-related change and the impacts of transformation initiatives.

For more information regarding the responsibilities for this role, please refer to the Position Description at JOBS@UNSW.

Skills and Experience Summary

- Relevant tertiary qualifications with subsequent experience, or an equivalent level of knowledge gained through education, training and experience.
- Demonstrated experience, 3+ years, developing and delivering training plans that support organisational change.
- Ability to distil complex information into transparent, simple and engaging messages for a variety of audiences.
- Knowledge of traditional and contemporary training methods, including mentoring, coaching, on-the-job and classroom training, e-learning, workshops and simulations.

📌 Training Analyst (Australia)
🏢 UNSW International
📍 Australia