Agency Department of Logistics and Infrastructure Work unit Commercial Passenger Vehicles

Job title Commercial Passenger Vehicle Support Officer Designation Administrative Officer 3

Job type Full Time Duration Ongoing commencing 18/01/2027

Salary $70,839 - $76,115 Location Darwin

Position number 25678 RTF 358958 Closing 22/11/2026

Contact Officer Colin Southam, Manager Commercial Vehicles on 08 8924 7218 or [email protected]

About the agency https://dli.nt.gov.au

Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=358958

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY

QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the

OCPE website.

Primary objective The Administration Officer is responsible for the day-to-day administration to the Commercial Passenger Vehicle (CPV) compliance unit and administrative support to the CPV branch including general administrative tasks, research functions and correspondence preparation.

Key duties and responsibilities

1. Perform the role of primary contact for issues associated with compliance and commercial passenger vehicle complaints.
2.



Provide administrative support to the work unit.
3. Coordinate and track correspondence, maintain Branch records using Content Manager (TRM), arrange travel and meetings as required.
4. Provide clear concise timely responses and provide high levels of customer service to the public and work unit staff.
5. Ensure accurate data entry into the CPV Branch’s databases, including commercial passenger vehicle complaints and the MOVERS

system.
1. Provide administrative support assistance to the Transport Subsidy Scheme Officer.

Selection criteria

Essential

1. Proven experience in administrative experience, well developed interpersonal skills including sound customer service skills, maturity,

enthusiasm, with the ability to work in a team setting and remain calm under pressure.
1. Sound oral skill and written communication skills, the ability to communicate professionally and effectively with people from all levels

and with people of diverse cultures.
1. Sound understanding of database systems such as Microsoft 365 applications with the ability to accurately input and retrieve data.
2. Demonstrated ability to be able to manage own workload and objectives, including exercising initiative, discretion, problem solving

and decision making.
1. Sound understanding of contemporary records management practices and obligations.

Desirable

1. Knowledge and understanding of the issues associated with the regulation of commercial passenger vehicles in the Northern Territory.
2. Working understanding of MOVERS, IJIS and Accounts Receivable software.

Further information The recommended applicants may be required to undergo a criminal history check (criminal history check will not exclude an applicant from this position unless it is relevant criminal history).

📌 Commercial Passenger Vehicle Support Officer (Darwin)
🏢 NT Government - Department of Logistics and Infrastructure
📍 Darwin