Full

Location: Girraween, NSW

Salary Package: $70,000-$72,000 + super

Role Highlights:

This is a great opportunity for a customer-focused individual to join a successful, family-owned business with an established presence in the market.

Working closely with customers, warehouse and distribution teams, you will play an integral role in providing exceptional customer service and ensuring the smooth day-to-day management of customer accounts.

You will be supported with a comprehensive training programme, allowing you to build your product knowledge, develop your skills and become a valued member of a friendly and supportive team.

Key Responsibilities:

- Build and maintain strong customer relationships, providing ongoing account support
- Assist with pricing enquiries, invoicing, credits and general account queries
- Liaise with warehouse and distribution teams to coordinate orders and deliveries
- Develop product knowledge to confidently assist customers with product-related enquiries
- Maintain accurate customer records and manage enquiries using internal systems
- Work collaboratively with internal departments to ensure efficient daily operations
- Deliver skilled, responsive and customer-focused service in a fast-paced environment

Candidate Profile:





- Must be an Australian Citizen or have full working rights in Australia
- Previous experience in customer service, account management or a similar role is preferred
- Strong communication and relationship-building skills
- Confident using computers, including Microsoft Excel, with the ability to pick up new systems quickly
- Positive attitude with a willingness to learn and develop
- Reliable, organised and able to manage competing priorities
- Comfortable working autonomously while contributing to a team
- Flexible and willing to work within the required operational hours

Culture & Benefits:

- Join a successful, family-owned business with a welcoming and supportive team
- Comprehensive induction and ongoing training
- Opportunity to build your skills and develop within an established business
- Work with reputable brands and premium products
- Friendly, collaborative and fast-paced working environment
- Regular company events and team activities
- On-site gymnasium with a full-time personal trainer
- Catered lunch provided every Monday

How to Apply: Click the apply button or send your CV directly to [email protected].

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