At the Administrative Review Tribunal, we are committed to creating opportunities for you to fulfil your ambitions and thrive.

Lead. Influence. Improve | Join us as Director, People and Culture Operations

We are looking for an experienced senior HR leader who knows that excellent People and Culture Operations is about much more than process. This role will suit someone who can see the bigger picture without losing sight of delivery, bring clarity to complex issues, challenge traditional ways of working and develop practical solutions that work for both our people and the organisation.

This exciting, full-time hybrid opportunity is available on an ongoing basis within Corporate Services, People and Culture and can be based in Canberra, Melbourne or Sydney.

About the opportunity

As Director, People and Culture Operations you will lead a broad and important operational portfolio spanning workplace relations, health, safety and wellbeing, HR systems, and pay and conditions.

Reporting directly to the Chief Corporate Officer, you will lead Assistant Directors and their teams, providing strategic leadership and authoritative advice on some of the Tribunal’s most complex workforce matters.

You will bring strong people leadership, sound judgement, and a practical, solutions-focused approach. You will be comfortable leading people, navigating ambiguity, managing risk and influencing senior decision-makers, while identifying opportunities to make People and Culture services more accessible, responsive, and streamlined.

Working in partnership with the Director, People and Culture Strategy, you will help translate strategic workforce priorities into effective operational practice and contribute to the implementation of the Tribunal’s Workforce Strategy, Enterprise Agreement and Corporate Plan, ensuring our people operations support both organisational priorities and a positive employee experience.

This is an opportunity to shape how People and Culture operations are delivered across the Tribunal, leading capable teams, improving the way we work and ensuring our people receive practical, responsive and high-quality support.

About the Tribunal:

The Administrative Review Tribunal plays a crucial role in the Australian legal landscape, providing a process for individuals and organisations to seek an independent review of decisions made under a wide range of Commonwealth laws.

You can learn more about the Tribunal on our website, About us | Administrative Review Tribunal

What we offer:

We believe the little extras can make a big difference in supporting your success and some of our great incentives include:

- flexible working options and remote working to support you with your commitments outside of work.
- salary packaging options
- access to holistic health and wellbeing programs including Fitness Passport which provides discounted access to 350 gyms, free annual influenza vaccinations, and free eye tests.
- generous leave allowances including Christmas to New Year office closure with no deduction from your leave balance.





Read our Enterprise Agreement for more information about our terms and conditions of employment.

- Operational Leadership: Lead and manage the People and Culture Operations stream of the People and Culture function, ensuring effective and integrated delivery across workplace relations, health, safety and wellbeing, HR Systems and pay and conditions. This includes overseeing the development, implementation and maintenance of policies, procedures and systems that support effective people management across the Tribunal employed through multiple industrial arrangements, including the Remuneration Tribunal.
- Service Delivery: Ensure Human Resources (HR) advice, systems, practices, policies and procedures support effective performance and people management, are compliant with legislative requirements and relevant policies.
- Advice and influence: Provide specialist expert advice on complex workforce, payroll and organisational matters. Influence organisational decision-making by identifying emerging people risks and opportunities, and by developing effective workforce solutions. Represent and negotiate on behalf of the Tribunal with key stakeholders.
- Decision making: Anticipate and seek to minimise risks, address workplace issues and identify innovative solutions, systems or processes to address them. Communicate and make balanced decisions using professional judgement, evaluating ambiguous and incomplete information, factoring in risks and being sensitive to the context.
- Alignment and Collaboration: Work closely with the Director People and Culture Strategy to ensure alignment between strategic people objectives and operational practices, contributing to the implementation of the Tribunal’s workforce strategy, Enterprise Agreement and Corporate Plan.
- People Leadership: Lead, coach and develop Assistant Directors and their teams to deliver high-quality, timely, and user-focused services. Foster a culture of collaboration, integrity and accountability that models Tribunal and APS values.
- Governance and Risk: Manage compliance with employment and workplace legislation, ensuring sound governance and proactive risk management across people operations functions.
- Continuous Improvement: Drive innovation and efficiency in people processes and systems. Contribute to the development of initiatives that enhance employee experience and operational effectiveness.
- Stakeholder Engagement: Build and maintain effective relationships with managers, employees and key stakeholders to support people management capability and ensure consistent application of policy and process across the organisation.

About You:

To be successful you will have:

- Extensive knowledge of employment legislation; statutory, regulatory, policy and industrial frameworks; and workplace relations principles,



with demonstrated experience and application of this knowledge.
- Demonstrated ability to lead complex workplace matters that involve a high degree of sensitivity, requiring analysis, judgement, provision of advice and recommendations, in line with relevant legislative, workplace or policy frameworks.
- Demonstrated ability to provide advice in areas of ambiguity, with the ability to interpret and negotiate highly complex issues, negotiating or influencing outcomes and convincing others, in the adoption of advice.
- Highly developed communication skills, including the ability to influence and provide authoritative advice, while maintaining solid relationships with a broad range of stakeholders, in promoting the agency’s business objectives and communicating our strategic vision.
- Provide a high level of responsiveness, ensuring our service standards are adhered to, and the team are providing accurate and expert advice in order to resolve stakeholder issues and enquiries.
- Highly developed leadership capability with experience in building capability, leading through change and fostering a high-performing team culture and collaboration.

Essential:

- Relevant tertiary qualifications, Australian HR Institute certification and/or experience in human resources

Eligibility

- Australian Citizenship
- Australian Federal Police Check
- Baseline Security Clearance

More information about this position, the scope of the role, duties and required capabilities and experience is contained with the Position Description which is on our Career Opportunities page.

Apply via ART Career Opportunities page by clicking on the relevant role and uploading:-

- Your current CV (of no more than 4 pages)
- Cover letter (of no more than 2 pages) addressing the required capabilities and experience as detailed in the position description with specific examples using the STAR method.

Contact the Talent team on (02) 9276 5443 or [email protected] for assistance with accessing our website or with lodging your application.

The use of AI in Recruitment

Please ensure you have read the Australian Public Service Commission Principles for candidates use of AI in recruitment and understand your obligations.

Merit Pool Acknowledgement A merit pool may be created to fill similar vacancies within the next 18 months. Suitable candidates in this merit pool may be contacted for roles at the Tribunal, or the broader APS.

Our commitment to inclusion and diversity The Administrative Review Tribunal is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We encourage and welcome applications from people with disability, Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds, all genders, LGBTQIA community and mature age people. If you have any support or access requirements, we encourage you to advise us if invited to interview.

We are a Circle Back Initiative Employer and commit to responding to every applicant.

NO AGENCIES PLEASE

📌 Director, People and Culture Operations (Canberra)
🏢 Administrative Review Tribunal
📍 Canberra