Metagenics is one of Australia and New Zealand’s leading natural medicine suppliers, with a portfolio of market leading brands including Ethical Nutrients, Metagenics, Inner Health and Endura. For over 43 years, Metagenics has had the mission to help people live happier, healthier lives through the life-changing power of nutrition.

Our Leadership

Principles – Lead with Respect, Integrity & Care, Act like Owners, Put Consumers & Patients First, Focus on What Really Matters, Continually Raise the Bar, Are Decisive & have a Bias for Action, and Invest in our People to Power Growth defines our company culture. Additionally, we are proudly BCorp Certified - a demonstrated commitment to balancing people, planet and profit by meeting the highest global standards of social and environmental performance & legal accountability.

We are recruiting a permanent full-time Education Officer to join our high-performance Marketing team based at our APAC Brisbane Head Office in Northgate.

Reporting to the Education Manager, this key appointment to our business success will develop and deliver education materials and content, ensuring effective execution of brand & education objectives aligned to our business priorities. This position will drive successful business results by increasing customer, practitioner and consumer product knowledge, brand awareness and preference for our Iconic Inner Health, Ethical Nutrients and Metagenics brands.

Key Responsibilities:

Education Content Development & Delivery

- Create education and training programs and content as briefed, to meet business priorities and objectives
- Review literature, assess quality and validity to translate technical information into educational content and resources for intended audiences.
- Develop market leading education content and resources that are educational, engaging and relevant to the audience.
- Review, proof and edit marketing & educational resources to meet quality standards, regulatory compliance within the respective jurisdiction across various communication modalities and within brand guidelines
- Collaborate with Key Opinion Leader’s (KOL’s)



to deliver relevant, on topic, engaging and educational content as required
- Delivery of education training to internal Sales and Clinical Support teams to ensure they are up to date with product knowledge, to ensure a positive experience to our customers. Delivery and presentation of education and training content throughout Australia and New Zealand, face to face and/or virtually as required
- Liaise with internal Regulatory Affairs department to ensure we are abiding by industry standards and working within regulations
- Understand how education supports Metagenics' business growth, and shape content that builds practitioner knowledge and confidence in our brands
- Strive to maintain Metagenics’ reputation and results in delivering quality education

Relationship Management

- Build and maintain relationships with Internal stakeholders, the Marketing, Sales and Design teams, External stakeholders including customer groups as required to ensure we deliver targeted and best in class educational materials, resources and successful trainings.
- Work closely with the Marketing team to leverage their insights and market knowledge to drive the brand/education strategies with our customers

Market & Practitioner Understanding

- Understand the natural medicines market dynamics and drivers of Practitioner recommendation
- Support marketing team to identify relevant KOLs
- Stay abreast of competitor activity and share insights with the marketing team
- Seek constructive feedback from internal stakeholders for suggestions where improvements can be made

Skills and experience:

- Relevant tertiary qualification in naturopathy, nutrition, science or other relevant discipline, or significant industry/practical experience




- Established and proven experience in education-based roles, preferably within the pharmacy or healthcare industry environment
- Knowledge of industry regulatory requirements and frameworks
- Technical industry knowledge – must understand the nutritional supplements industry and key technical industry terms
- Demonstrated capability in written communication and interpretation of technical data/messaging and able to consolidate complex subjects into short form content.
- Exceptional communication skills including verbal, non-verbal, active listening, written and public
- Speaking/presenting to a variety of audiences, using multiple mediums

Job benefits and perks

- Eligible to receive a Company Bonus paid once annually
- Heavily discounted product for yourself and family to purchase, with complimentary product available in the office
- Access to Employee Assistance Program for yourself and family
- Flexible work – if located at Northgate, work from home up to 2 days per week, free onsite parking
- Access to Perkbox, an employee advantages and discounts provider of major brands, as well as onsite Yoga, Ping Pong and Art Classes.

As we sharpen our strategy to grow, we are seeking a highly organised Education Officer with a demonstrated ability to meet deadlines, naturally collaborative with an ability to build relationships with cross functional teams and stakeholders. In return, you can expect to enjoy a rewarding team and company culture with relevant recognition and development opportunities- join us as we evolve to become the world’s leading healthcare professional-grade vitamins, minerals and supplements company.

Metagenics is committed to Justice, Equity, Diversity, and Inclusion. We believe that diverse perspectives strengthen our work and innovation. We welcome applicants from all backgrounds and do not discriminate based on race, colour, nationality, ethnicity, religion, sex, gender identity or expression, sexual orientation, age, disability, marital status, veteran status, or any other legally protected status.

📌 Education Officer (Northgate)
🏢 Metagenics
📍 Northgate