The Inside Sales and Customer Service Specialist for EZ Concept is responsible for following up quotes, architects, researching projects, entering orders and managing customer enquiries. /n /n KEY EFFECTIVENESS AREAS/RESPONSIBILITIES /n /n /n
- Duties & Responsibilities
/n /n /n Main Activities: /n /n /n
- A knowledge of the Door and Door Frame Industry would be preferable
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- Enter Orders into the Netsuite System.
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- Telemarketing to Potential Clients and Architects on the EZ Concept range
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- Working with customers on projects
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- Sending out samples to qualified prospects and architects
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- Enter leads and contacts into NetSuite
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- Understand and maintain confidentiality relating to all business activities, especially relating to manufacturing details and customer/ supplier details. /n /n /n Performance standards: /n /n /n
- Work as a team with the Sales department to do whatever is needed.
- Ability to read, write, and comprehend instructions, correspondence & memos
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- Excellent interpersonal skills
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- Decision making skills
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- Attention to detail and high level of accuracy
/n /n /n Preferred skills: /n /n /n
- Effective verbal and listening communication skills
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- Stress management skills
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- Time management skills
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- Oral Communication Skills
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- Written Communication Skills
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- Reading Skills
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- A Knowledge of Netsuite – Our ERP System
/n /n /n Personal Attributes: /n /n The incumbent must maintain strict confidentiality in performing the duties of the 2nd shift Supervisor. Must also demonstrate the following personal attributes: /n /n /n
- To be honest and trustworthy
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- Be respectful
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- Possess cultural awareness and sensitivity
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- Be flexible
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- Demonstrate sound work ethics
/n /n /n /n /n Link to this job
📌 EZ Concept Inside Sales Representitive (Melbourne)
🏢 Studco Building Systems
📍 Melbourne
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