09 Nov
|
Shape of you Perth
|
North Perth
09 Nov
Shape of you Perth
North Perth
About us
Shape of You Perth is a premium skin, laser and body clinic on Angove St, North Perth. We use medical-grade technology, including HIFU, laser, RF and advanced facials, and we’re launching cosmetic injectables. We’ve grown quickly and are booked out weeks ahead. We’re looking for an experienced coordinator to own the front of our clinic.
The role
You’ll be the engine of the clinic. You’ll own the front desk, the phones and the client journey from first enquiry to rebooking, working alongside our Clinic Manager and therapists. You’ll keep the book full, the clinic running on time and every client feeling looked after. There’s also the opportunity to train in and perform select treatments.
This is a full-time or part-time position, Tuesday to Saturday, including some late shifts. Saturdays are our busiest day, so availability every Saturday is essential for this role, whether full-time or part time.
What you’ll do
- Run the front desk: check-in, check-out, payments, rebookings and retail
- Answer every call and manage enquiries, missed calls and messages in real time
- Convert leads from Instagram, DMs, web enquiries and abandoned bookings
- Build and manage the appointment book to keep therapist columns full
- Track client courses and keep clients progressing through their treatment plans
- Send post-treatment check-ins and keep the client experience first class
- Work closely with therapists on smooth handovers and clinic flow
About you
- 2+ years’ experience in a clinic, salon, spa or premium front-of-house role
- Confident on the phone and in converting enquiries into bookings
- Highly organised, calm under pressure and great with people
- Strong with booking systems (Zenoti experience a bonus) and social media messaging
- Comfortable with sales, including packages, courses and retail
- Well presented and reliable
- Available every Saturday (essential), plus other days between Tuesday and Saturday
- A genuine passion for skin, beauty and aesthetics
What we offer
- $32–$38 per hour + super, depending on experience
- Staff treatments and product discounts
- Opportunity to train in select treatments
- A modern clinic with premium technology and a supportive team
- Sundays and Mondays always off
- A key role in a fast-growing business, with room to grow alongside it
To apply Send your resume and a short cover note about your front-of-house experience and why you’d be great at running the front of a skin clinic. Please confirm your Saturday availability in your application.
📌 Front of House & Clinic Coordinator – Skin & Laser Clinic (North Perth)
🏢 Shape of you Perth
📍 North Perth