About the role The Group Estimator is responsible for driving estimating excellence, financial accuracy, and insurer compliance across all Strategic Collision Repair Group sites. Reporting directly to the Senior Leadership Team, this role ensures consistent, accurate, and commercially sound estimating practices that support profitability, cashflow performance, and operational efficiency.

As a key technical leader, the Group Estimator standardises estimating processes, supports Site Managers, oversees complex assessments, and leads to the clean-up of legacy completed but uninvoiced jobs to strengthen financial discipline and working capital performance across the group.

Key responsibilities

1. Estimating Leadership & Standardisation

• Oversee estimating standards across all sites to ensure accuracy, consistency, and insurer compliance.

- Prepare and review complex or high-value repair estimates.
- Ensure all estimates align with OEM repair methods and insurer guidelines.
- Standardize scoping procedures, parts selection, and repair methodology across the group.
- Provide technical support and guidance to site teams.
- Drive continuous improvement in estimating accuracy and gross profit performance.

2. Financial Accuracy & Margin Control

• Ensure all estimates are commercially sound and aligned with profitability targets.

- Monitor estimate to final cost variance and implement corrective actions.
- Support delivery of group gross profit targets through disciplined estimating practices.
- Identify leakage in parts, labour, or materials and implement margin protection measures.
- Collaborate with Finance to ensure accurate invoicing and cost reconciliation.

3. WIP Management & Legacy Job Clean-Up

• Conduct audits of completed but uninvoiced jobs across all sites.

- Reconcile repair documentation and insurer approvals to finalize outstanding invoices.
- Reduce aged WIP and improve cash flow conversion.
- Identify root causes of delayed invoicing and implement corrective processes.




- Establish controls to prevent future backlog accumulation.

4. Operational Integration

• Work closely with Site Managers to align estimating with production capacity and workflow.

- Support resolution of insurer queries, supplements, and variations.
- Facilitate consistency in key-to-key cycle time by improving front-end scoping accuracy.
- Participate in weekly operational performance reviews.

5. Insurer & Stakeholder Engagement

• Maintain qualified relationships with insurers assessors.

- Ensure compliance with insurer KPIs, audit standards, and documentation requirements.
- Support insurer meetings and performance reviews where required.
- Provide exceptional internal and external customer service standards.

6. Accounts Receivable & Revenue Recovery

- Proactively follow up outstanding accounts receivable with insurers and other relevant stakeholders.
- Monitor overdue invoices and work closely with Finance and Site Managers to resolve payment delays.
- Investigate and resolve invoice disputes, insurer queries and outstanding approvals preventing payment.
- Ensure completed repairs are promptly invoiced and supporting documentation is provided to facilitate payment.
- Drive timely collection of outstanding revenue and reduce aged debtors across all group sites.
- Identify recurring causes of delayed payments and implement corrective actions.
- Provide regular updates to Senior Leadership on aged receivables, collection progress and outstanding issues.

Key Performance Indicators (KPIs)

• Estimate accuracy (variance between estimate and final invoice).

- Gross profit margin performance across sites.
- Reduction in aged WIP and uninvoiced complete jobs. (10% Reduction Monthly)
- Supplement frequency and approval turnaround time. (4 Hour TAT)
- Insurer audit compliance and performance scorecards.
- Contribution to cycle time improvement and workflow efficiency.
- Standardization and process improvement implementation.
- Reduction in aged accounts receivable and overdue invoices.
- Timely follow-up and resolution of outstanding insurer payments.

📌 Group Estimator (Silverwater)
🏢 Strategic Collision Repair Group
📍 Silverwater