6 month fixed term contract role The role

Requirements and solution design

- Lead client workshops to gather, define, and document business and technical requirements

- Turn requirements into solution designs covering both platform configuration and integration

- Write technical stories and provide estimates to support delivery planning

- Demonstrate solution functionality to client stakeholders

Build and test

- Configure the platform using Ignition’s proprietary front-end, JSON, HTML, and Python

- Document and implement integration changes and data-mapping requirements

- Test configuration and integration changes using tools including Postman

- Troubleshoot and debug defects in test and production environments

Release and support

- Support client releases, including writing release notes

- Lead the resolution of production support tickets

- Provide daily status updates and escalate risks and issues as soon as they arise

Ways of working

- Provide technical and functional expertise to project teams

- Work with product, development, and delivery teams so changes are built to the right standard

- Keep implementation playbooks up to date and help develop best practices and tools for the team





- Work with stakeholders across Australia, the UK, and Ireland, including some early or late calls to cover time zones

About you

Essential

- 5+ years in client-facing technical roles, including hands-on experience configuring platforms

- Hands-on experience designing and testing integrations

- Working knowledge of JSON

- Sound understanding of application architecture, APIs, and software development practices

- Experience troubleshooting technical issues in web-based applications

- Strong stakeholder engagement, with the ability to work with both technical and business audiences

- Transparent communication with client technical contacts and a wide range of internal stakeholders, both formally and informally

- Ability to gain cooperation from management, clients, and third parties

- Comfortable working independently and as part of a collaborative team

- Able to prioritise and deliver to deadlines in a high-pressure environment, with a focus on outcomes

Desirable

- Working knowledge of Python and HTML

- Experience with applications hosted on AWS

- Working knowledge of Git

📌 Implementation Engineer (Sydney)
🏢 Ignition Advice
📍 Sydney