Integration Solution Architect – Digital Commerce & Customer Platforms

About the Opportunity An opportunity is available for an experienced Integration Solution Architect to support a large retail environment delivering customer-facing digital commerce and customer platform capabilities across multiple brands and channels.

This is a hands-on architecture role combining solution design, integration architecture, technical leadership and engineering . You will design reusable APIs and integration patterns while remaining close enough to delivery to prototype solutions, review code and guide development teams through implementation and production readiness.

The environment spans digital commerce, loyalty, identity/CIAM, CRM/CDP, consent management and store platforms , with a strong focus on reusable services and seamless experiences across web and mobile channels.

Key Responsibilities

You will

- Design and deliver integration solutions connecting commerce, loyalty, identity/CIAM, CRM/CDP, consent and store platforms .
- Design reusable APIs and services that support consistent customer experiences across multiple brands and digital channels.
- Architect and build Backend-for-Frontend (BFF) layers, Experience APIs, GraphQL and REST APIs .
- Implement API security, policies, versioning and lifecycle management using Azure API Management .
- Establish and maintain an API catalogue , including clear contracts, ownership, versioning and reuse standards.
- Design event-driven and real-time integration patterns.
- Provide hands-on technical leadership through solution design, prototyping,



code reviews and development guidance.
- Apply AI-assisted development tools while establishing practical guardrails around security, data protection, testing and code quality.

Essential Skills & Experience To be successful, you will bring strong, practical experience across the following areas:

Composable / Headless Commerce

Hands-on experience integrating a composable or headless commerce platform, with experience in platforms such as commercetools highly relevant.

BFF & Experience APIs

Demonstrated experience personally designing and delivering Backend-for-Frontend layers supporting web and mobile applications.

GraphQL & REST

Strong practical experience designing and building both GraphQL and REST APIs .

Azure API Management

Direct implementation experience with Azure API Management , including API design, security, policies and versioning.

API Governance & Reuse

Experience delivering APIs reused across multiple brands or channels and establishing or operating an API catalogue with explicit contracts, ownership and versioning.

Customer Platform Integration

Experience integrating platforms across loyalty, identity/CIAM, CRM/CDP and consent management .

Event-Driven Integration





Proven experience implementing real-time and event-driven integration patterns.

Hands-on Engineering

You should be comfortable prototyping solutions, reviewing code and working directly with developers. TypeScript and Node.js experience is preferred.

AI-Augmented Development

Practical day-to-day experience using AI-assisted development tools such as Cursor, Claude Code or GitHub Copilot , combined with an understanding of appropriate team guardrails.

Highly Desirable

- Strong retail or ecommerce experience.
- Experience delivering customer-facing solutions in high-availability digital environments .
- Experience supporting digital platforms operating across multiple brands and channels .
- Experience with store/POS-to-loyalty integrations would be particularly valuable.

What’s on Offer This role provides the opportunity to work at the intersection of up-to-date digital commerce, API architecture, customer platforms and hands-on engineering .

It will particularly suit an architect who enjoys staying close to technology and delivery rather than operating purely at a conceptual or governance level.

How to Apply

If you have strong integration architecture experience across composable commerce, BFF/Experience APIs, GraphQL, REST and Azure API Management , we would like to hear from you.

Please apply with an up-to-date CV outlining your relevant architecture and hands-on delivery experience.

For more information, contact:

Farabr Siddiq

Email: [email protected]

Phone: 0489 922 211

📌 Integration Solutions Architect (Melbourne)
🏢 Whizdom
📍 Melbourne