About StewartBrown

StewartBrown is one of Australia’s oldest independent chartered accounting firms, with more than 85 years’ experience supporting organisations, individuals and groups through the provision of audit and assurance, consulting and business services. With a trusted reputation for delivering services beyond numbers to help clients achieve their financial goal, StewartBrown are the lead accounting firm for the Australian care sector.

About the Role

Reporting to our IT Director, you’ll be the first point of contact for IT support across the firm, and you’ll also own our servers, network and Azure environment. The work is hands-on and varied. You might fix a laptop for one of our partners in the morning and then spend the afternoon on a virtual server or a SQL database.

What You’ll Do

- Provide Level 1 and Level 2 support for Windows desktops and laptops, including troubleshooting, upgrades, installations and end-user training
- Support Microsoft Office, our CRM and our specialised accounting software
- Support and maintain Microsoft Azure objects and virtual Windows servers
- Manage our LAN and WAN
- Build, maintain and alter SQL databases
- Administer and maintain the firm’s website

What You’ll Bring

Essential

- A tertiary qualification in IT, Computer Science, Software Engineering or a related field, or equivalent practical experience




- 2+ years’ experience in a Level 1 and Level 2 support or service desk role
- Hands-on experience with Windows Server and client operating systems, Microsoft SQL Server and Microsoft Office
- Experience with Azure or AWS
- Clear written and verbal communication, including the ability to explain technical issues to people who aren’t technical
- Familiarity with AI tools such as Microsoft Copilot, ChatGPT or Claude, and an understanding of how to use them safely with confidential data
- Strong attention to detail and the ability to manage competing priorities, both on your own and as part of a team

What We Can Offer You

We believe in supporting our people, and we offer more than just a job. Here’s how we’ll help you thrive:

- Wellness leave to help you maintain a healthy work-life balance (up to 5 extra days off annually!)
- An annual allowance for Professional registration fees
- Access and support from senior leadership and Partners
- Regular team social and sporting activities to keep things fun and engaging.

How to Apply

Apply through LinkedIn with your resume and a short cover letter telling us about the IT workplace you support now.

We value diversity and welcome people from a range of backgrounds and experiences. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated.

📌 IT Service Desk Officer (Sydney)
🏢 StewartBrown
📍 Sydney