Essential Solar are looking for a motivated, organised and proactive Lead Co-ordinator/Customer Service to join our growing electrification business

This role is ideal for someone who enjoys communicating with customers, managing incoming leads, supporting the sales team, answering calls and keeping daily office operations running smoothly.

Key Responsibilities

- Manage and respond to incoming sales leads and customer enquiries.
- Contact potential customers and follow up on leads.
- Qualify leads and coordinate appointments for the sales team.
- Manage and maintain the CRM system and customer records.
- Monitor lead progress and ensure timely follow-ups.
- Support the sales team with daily coordination and administration.
- Assist with general office administration and data entry.
- Coordinate customer information and paperwork.
- Help ensure a smooth process from initial enquiry through to sales handover.

About You

- Excellent communication and telephone skills.
- Strong organisational and time-management skills.




- Confident using computers, email and CRM systems.
- Good attention to detail and accurate data entry.
- Ability to multitask and work in a fast-paced workplace.
- Professional, friendly and confident when dealing with customers.

- Previous experience in sales coordination, administration or lead management is an advantage.
- Solar or renewable energy industry experience is preferred but not essential.

What We Offer

- Opportunity to join a growing solar business.
- Friendly and supportive team environment.
- Ongoing training and development.
- Opportunity for career growth.

Employment Type: Full-time Location: Tullamarine, VIC

Depending on experience – $60-$70k + super

How to Apply

If you're organised, reliable and enjoy being part of a busy sales and administration team, we'd love to hear from you! Apply now as we are interviewing immediately

📌 Lead Co-ordinator & Customer Service (Tullamarine)
🏢 Essential Solar
📍 Tullamarine