Job Description

The role of Executive Assistant to the Founder / CEO is to make sure our Founder spends his time on what only he can do, and that nothing he commits to ever gets lost.

Our Founder is hands-on and operates at a very high output, across a growing portfolio of new locations, multiple brands, major projects and a team of hundreds. That creates a constant stream of decisions, commitments and follow-ups. You'll be the person who captures every one of them, keeps them moving and makes sure they close.

You'll own his calendar, inbox and priorities, run the commitment register across the leadership team, prepare the documents and presentations that carry our brand, and get out into our clubs to keep people and product standards where they should be.

The founder has 3 young children and a busy schedule, both inside and outside of work. As trust builds, you'll become his right hand across both qualified and personal matters, freeing him to focus on his passions: design, brand, marketing and people, while making sure he gets home in time for dinner and prioritises his personal health and fitness.

This isn't a role for someone who wants to quietly manage a diary. It's for a career EA with very high standards, the confidence to chase a CEO for an overdue action, and the judgement to know what matters most today.

If you love being the person who makes everything work, and want to help make our leadership team and support office the world's best place to work, this is your next move.

Calendar & Meeting Management

- Own the Founder's calendar, and structure every day around agreed priorities.




- Prepare a briefing before every meeting: who's attending, what was agreed last time, what's outstanding and the decision needed, with key documents already circulated.
- Capture every commitment made by the Founder and Head of Department in meetings, calls and conversations, using digital tools.
- Ensure meeting areas and spaces are prepared.

Inbox & Correspondence

- Run the Founder's inbox: triage, categorise, action and archive.
- Draft responses for approval, and send directly within an agreed scope, from scheduling and introductions to follow-ups and logistics.
- Flag anything that needs the Founder's direct attention, every day.

Task Management

- Keep registers of every active task and project, with owners and due dates.
- Follow up on what's outstanding, and elevate unresolved items to the COO. Ensure you follow up with the Founder on his own commitments too.
- Understand priorities for the company, the founder and the HOD's to ensure the right tasks are prioritised.

Presentations & Documents

- Prepare, format and polish presentations, proposals and supporting documents.
- Apply sharp editorial judgement to quality and presentation, including company communications.




- Keep our document templates and brand-consistent document library up to date.
- Maintain records, files and reports in a structured, easy-to-find way.

Leadership Support, Events & Office

- Coordinate Senior Leadership meetings end to end: logistics, agenda, briefing materials, minutes and follow-up.
- Plan and coordinate company and senior leadership events.
- Oversee the day-to-day running of our Surry Hills head office, from supplies and printing to cleaning, facilities and visitors.

Founder Personal Optimisation

- Supercharge the Founder's efficiency across professional and personal matters.
- Manage personal administration and personal finances, working with the Finance Manager, external accountant and CFO.
- Book and manage domestic and international travel for the Founder and Senior Leaders.
- Build complete itineraries covering transport, accommodation, meetings, contacts and briefing materials.
- Take on broader personal organisational and personal support as trust develops.
- You will ensure that his family and fitnes are prioritised.

People & Product Standards

- Visit every site each quarter, and report back on the people and product standards.
- Audit weekly club manager reports and elevate issues as needed.
- Review staff and customer feedback. Track recurring or unresolved site issues over time.
- Attend new site and product launches, from events and classes to fit-outs and club openings.

Improvement Projects

- Identify risks and opportunities that need to be addressed.
- Pitch new projects that lift the Found

📌 Executive Assistant To The Founder (Australia)
🏢 Familyandkids
📍 Australia