Office Manager for Paediatric Therapy Clinic

Location: Frenchs Forest

Hours: Full-time 38 hours

We offer some flexibility in how the 38-hour working week is structured. Two potential roster options are:

- Monday 8:00-5:15
- Tuesday 8:00-5:15
- Wednesday 8:00-2:30
- Thursday 8:00-5:15
- Friday 8:00-2:15

Pay: $85,000- $100,000 package (inc of super), depending on experience About Us: We are a leading Paediatric Speech Therapy and Occupational Therapy company dedicated to providing exceptional care and support to families in need. Our team of highly skilled therapists and staff work closely to create personalised treatment plans that empower children to achieve their full potential. As we continue to grow and enhance the quality of our services, we are seeking a passionate and experienced Office Manager to join our dynamic team.

The Role: The Office Manager plays a key role in ensuring the smooth and efficient day-to-day operations of LEAP Centre. Based at our front reception desk, this is a hands-on, client-facing role that involves warmly welcoming children and families, managing enquiries, coordinating appointments and new bookings, and supporting our team of therapists.

The role also involves overseeing and improving administrative processes, maintaining strong relationships with families, and ensuring our clinic runs efficiently. As a central point of contact for both families and therapists, the Office Manager helps create a welcoming, organised and professional setting where our team can focus on delivering exceptional care.

Key Responsibilities

-Manage and coordinate therapists’ schedules





-Refine and improve existing policies and procedures to enhance operational efficiency

-Manage client relationships, including handling new bookings, inquiries, and feedback

-Answer phones and emails promptly, providing exceptional customer service

-Liaise between therapists, families, and external partners to ensure effective communication

-Assist in the development and implementation of strategies to expand our business

-Oversee the successful organisation and scheduling of our therapy programs.

-Contribute to team efforts by accomplishing related tasks as needed.

-invoicing & billing clients

-keeping accounts up to date

Qualifications

-Proven experience in reception and administration, preferably within the allied health field.

-Exceptional organisational skills and the ability to multitask effectively.

-Strong interpersonal and communication skills, with a focus on customer service.

-Kind, personable, and empathetic, with a passion for helping children and their families.

-Ability to work independently and communicate effectively with our team

-Prompt, efficient, and able to handle a fast-paced work setting.

-Strong leadership skills and teamwork

What We Offer

-A supportive and inclusive work environment.

-competitive pay

-The chance to make a significant impact in the lives of children and their families.

Join us in our mission to provide exceptional paediatric therapy services and make a lasting difference in the lives of the children and families we serve.

To apply, please send resume to [email protected]

📌 Office Manager (Frenchs Forest)
🏢 Leap Centre
📍 Frenchs Forest