Are you passionate about helping others and creating a positive change? Help shape a new future for one of Queensland's most significant housing and homelessness service reform initiatives. As the Operational Policy Lead (A07), you will play a key role in the transition of the Jimaylya Topsy Harry Centre to a new purpose-built facility and contemporary service model.

Working within Frontline Services, you will lead the development of operational policy, practice frameworks and service delivery solutions that improve outcomes for people with complex needs, with a focus on Aboriginal and Torres Strait Islander peoples. This temporary flexible full-time opportunity is based in Brisbane CBD with hybrid work arrangements and some travel to Mount Isa.

If you are motivated by meaningful work, cooperative problem-solving and the opportunity to improve services that make a difference in people's lives every day,this role offers a unique chance to contribute to a transformative project with lasting community impact.

Join a collaborative and supportive team that values communication, innovation,cultural capability and continuous improvement.

In This Role, You Will

- Lead and coordinate the design, development,



implementation and evaluation of a new operating model with supporting policies and procedures that align to legislation and contemporary practice frameworks that will improve outcomes for customers with complex and challenging needs, with a focus on Aboriginal and Torres Strait Islander peoples.
- Lead and contribute to multi-disciplinary and cross-functional teams to leverage resources and technical expertise, identify solutions and deliver the department's operational and strategic outcomes.
- Manage staff, physical and financial resources in accordance with relevant legislation, strategic objectives, Queensland Government and departmental policies and contemporary best practice standards.
- Build, maintain and support collaborative relationships, networks and partnerships with internal and external stakeholders.
- Work flexibly in a fast-paced, diverse environment, embracing agile methodology to develop and implement project plans, deliver timely, high-quality policy and project outcomes, manage risks and issues, identify opportunities for improvement.

Applications to remain current for 12 months.

Occupational group Administration

📌 Operational Policy Lead (Jimaylya Topsy Harry Centre Transition) (Brisbane)
🏢 Queensland Government
📍 Brisbane