/n Description/n

/n The Blue Box /n Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world's outstanding love stories. With a heritage of design innovation and exceptional service, Tiffany & Co. is renowned as one of the world's most recognizable luxury brands. /n Be a part of milestones in our customers' lives, represent the Tiffany brand and provide excellence in customer service.

Our Pitt

Street store is looking for a passionate and solutions driven professional to join the team as an Operations Executive. /n A career as unique as you are /n For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams – of style, glamour and love – and it is our obligation to honor those dreams with grace and artful understanding. /n Reporting to the Store Manager, the Operations Executive will effectively oversee all aspects of Back of House, including coordination of the Merchandising, Customer Service and Client Services roles. /n Responsibilities include: /n /n

- Inventory management, including stock control, cycle count accuracy, shrinkage and ensuring appropriate assortment and model stock levels

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- Supervise and coordinate all aspects of customer service relating to customer repairs, servicing orders, and any post sale offerings

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- Supervise and coordinate all aspects of client services including, customer telephone enquiries, stock availability and any other post sale offerings

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- Oversee all receiving and shipping functions, including liaising with transportation, freight forwarders, Australian Customs, clearing/customs agents etc. to ensure local compliance

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- Partner with store management to ensure all back of house processes and systems support required service standards

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- Manage, coach, develop and train staff

/n /n In return, you will earn a very competitive salary, the opportunity for career development in an environment that recognizes growth, whilst receiving Tiffany designed training programs and the privilege of generous employee discounts. /n The successful candidate will have: /n /n

- Tertiary Certificate or equivalent life / work experience

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- Minimum three years retail stock management/inventory control preferably within the jewelry industry

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- Problem solving ability

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- Strong customer service ethics

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- Excellent communication skills - verbal and written

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- Strong interpersonal skills

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- Proven multi-tasking experience with an ability to meet deadlines

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- Advanced skills in MS Word, Excel and MIPS

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- Flexible working availability, including evenings, weekends and public holidays

/n /n Blue Box.

White

Ribbon. That's a wrap /n

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📌 Operations Executive | Full-Time | Pitt Street (Sydney)
🏢 Tiffany u0026
📍 Sydney