Customer Service Representative | Casual | Temporary Position

Are you looking to break into the call centre industry or gain valuable office-based customer service experience? If you have a background in Hospitality or Retail, we want to hear from you

We are currently recruiting enthusiastic, customer-focused individuals for a short-term project running through November. This position will combine verbal and written communication skills in a fast paced administrative role.

Position Overview

- Role: Contact Centre Customer Service Representative and Administrative
- Contract Duration: 1 Month (November)
- Location: French's Forest
- Hours: Full-Time / Casual shifts available (Monday - Friday)

What You'll Do

- Handle inbound and/or outbound customer inquiries with professionalism and empathy.
- Update customer details and log interaction notes accurately in our system.
- Provide high-level service in a fast-paced team setting.
- Apply your hospitality or retail experience to deliver a positive, customer-first experience.

What We’re Looking For

- Experience:



Previous retail or hospitality background (baristas, floor staff, retail assistants, waitstaff, receptionists, etc.).
- Communication Skills: Clear, confident verbal communication and strong active listening skills.
- Tech Literacy: Comfortable using computers, navigating multiple software screens, and typing while talking.
- Availability: Full availability to commit to the 1-month contract.

Mandatory Requirements

- Police Check: Must have (or be willing to undergo) a clean National Police Check.
- Work Rights: Full working rights in Australia.

Why Apply?

- Foot in the Door: Get your foot in the door with a major client and build valuable industry connections.
- Future Opportunities: Potential for further contracts or ongoing opportunities down the track for top performers.
- Career Stepping Stone: Gain legitimate corporate call centre experience to boost your resume.

📌 Customer Service Representative | Casual | Temporary Position (Australia)
🏢 OracleCMS Gold Coast
📍 Australia