G and A Martin Solar and Electrical – Camden Haven NSW

Sales & Customer Service Representative

Part-Time | Potential Full-Time Opportunity | Laurieton, NSW

About Us

G & A Martin Solar & Electrical is a well-established and trusted provider of solar and electrical solutions, proudly servicing Laurieton and the surrounding regions for over 37 years.

We are committed to delivering high-quality products, professional installations and exceptional customer service. As the renewable energy industry continues to grow, so does our business.

Our team is passionate about helping customers make informed decisions about their energy needs, and we pride ourselves on building long-term relationships through honesty, reliability and quality service.

About the Role

We are seeking a motivated, friendly and enthusiastic Sales & Customer Service Representative to join our growing team in Laurieton, NSW.

This position is initially offered on a part-time basis, with the chance to transition into full-time employment for the right candidate, depending on performance and business requirements.

The successful applicant will play an important role in supporting our sales operations, managing customer enquiries and ensuring our customers receive an exceptional experience from their initial enquiry through to installation and beyond.

We are looking for someone who is confident communicating with customers, organised, proactive and comfortable working in a sales-focused environment.

Previous experience in the solar industry is advantageous but not essential,



as comprehensive training will be provided.

Key Responsibilities

- Responding to incoming customer enquiries via phone, email and in person.
- Assisting customers with enquiries regarding solar, battery storage and electrical products and services.
- Understanding customer needs and recommending suitable solutions.
- Following up on customer enquiries, quotations and sales opportunities.
- Building and maintaining positive relationships with new and existing customers.
- Providing accurate product information and assisting customers throughout the sales process.
- Managing customer communications and ensuring enquiries are handled professionally and promptly.
- Maintaining accurate customer records and updating our customer management systems.
- Coordinating with our sales and installation teams to ensure a smooth customer experience.
- Supporting the business in achieving sales targets and growth objectives.
- Developing product knowledge and staying informed about developments within the renewable energy industry.

What We're Looking For

- Previous experience in sales, customer service or a similar customer-facing role.
- Excellent communication and interpersonal skills.
- A friendly,



professional and positive attitude.
- Confidence speaking with customers over the phone and in person.
- Strong organisational skills and attention to detail.
- The ability to manage multiple tasks and customer enquiries efficiently.
- A proactive approach to customer follow-ups and sales opportunities.
- Confidence using computers, email and customer management software.
- A willingness to learn about solar energy, battery storage and electrical products.
- The ability to work both independently and as part of a team.
- Reliability, punctuality and a strong work ethic.

Experience in solar, electrical, renewable energy or related industries will be highly regarded but is not essential.

We value attitude, initiative and a willingness to learn just as much as previous industry experience.

What We Offer

- Part-time employment with the potential for full-time employment for the right candidate.
- Competitive remuneration based on experience and performance.
- Comprehensive training in solar, battery storage and electrical products.
- A supportive, friendly and experienced team environment.
- The opportunity to work with a well-established local business with over 37 years of history.
- Career development and progression opportunities as the business continues to grow.
- The opportunity to be part of Australia's rapidly expanding renewable energy industry.
- A rewarding position where your contribution directly supports the success and growth of the business.

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📌 Sales and Customer Service (Port Macquarie-Hastings Council)
🏢 G and A Martin Solar and Electrical
📍 Port Macquarie-Hastings Council