Employment Term: Permanent Part time Opportunity (32 hours per week)

Location: Toowoomba

Remuneration: $46.70 per hour + Super + Not for Profit Salary Packaging (Save tax and increase your take home pay)

Applications Close: Applications will be reviewed as they are received and, therefore, may result in the role closing early if the right applicant is found.

Make a meaningful difference with UnitingCare Queensland

At UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people’s lives.

As an Outreach Support Worker, you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about. Let’s make a meaningful difference, together

Your part in our UnitingCare team

The Assertive Outreach Support program forms part of the wider Out of Home Care team. The program provides support to children and young people up to 18 years of age with moderate to extreme needs, helping them build positive relationships, develop everyday skills and improve their wellbeing.

You’ll provide support by encouraging them to:

Feel a strong sense of identity and belonging through development of social and interpersonal skills

Build positive and trusting connections with family, friends and community through relationship-based experiences and consistent and caring responses

Have access to opportunities for learning and development to meet their individual needs.





Create healthy lifestyle choices and access to additional external support services for physical, mental and emotional support and promote positive life outcomes.

Working within the CARE model, you’ll provide trauma-informed, nurturing support that promotes safety and stability to children and young people under statutory orders including family-based and non-approved placements, as well as those who are transient or facing homelessness.

In this role, you’ll:

Conduct initial needs assessments to identify strengths and develop goals to address concerns impacting on placement stability for the child or young person and the carer household.

Undertake case planning and manage the supports identified to meet the case goals identified for the children, young people and carer household.

Work with individual children and young people to assist them to develop skills to cope with the challenges of daily life and to improve their problem solving skills and overall wellbeing.

Develop and maintain positive relationships with other service providers, government departments and community agencies to facilitate client outcomes and positively represent the service and organisation.

Contribute to and maintain accurate quality record keeping in accordance with reporting requirements, utilising UnitingCare record keeping systems.





Maintain and enhance professional skills through research, training, supervision, professional development processes, team work and reflective practice.

What makes a difference for us?

To be successful in this role you will ideally have the following:

A minimum of a Certificate IV in Child, Youth & Family Intervention or Cert IV in Human Services, Community Services, Youth Services or related field

Experience incorporating the six CARE Principals when supporting Children and Young People, or reflection on how you would incorporate these into your practice

Must also be willing to undergo a personal history check under the provision of the Child Protection Act 1999 in relation to Licensing of Care Services (LCS2 screening check)

Solid understanding of the child protection system and more specifically previous exposure to a residential or out of home care environment

Completed the Hope and Healing Framework Foundations Training or be willing to undertake this

Strong therapeutic background with a well-developed understanding of C.A.R.E principles and/or a trauma informed framework of practice

Current Working with Children Check (Blue Card)

Current Queensland Driver Licence

Current First Aid & CPR Certificate

Please note: As part of UnitingCare’s commitment to professional development and provision of trauma informed care, successful candidates will be paid to attend training in person for TCI, CARE and Three Pillars of transforming care.

We’d love you to be part of our UnitingCare family

Joining our FaDS, team, you’ll also be welcomed as part of the UnitingCar

📌 Outreach Support Worker (Australia)
🏢 UnitingCare Community
📍 Australia