Friendly Medical Receptionist - Front Desk & Patient Care

Toowoomba Lindsay Street Medical Centre

Job Description

Job Description

Lindsay Street Medical Centre in Toowoomba is seeking a friendly Medical Receptionist to join our busy team. You will be the first contact for patients, managing front-desk duties, bookings, and patient records in a warm, qualified environment.

The role requires excellent customer service, clear communication, and the ability to multitask while protecting patient privacy. Casual and ongoing 3-4 days per week options are available at Toowoomba and Highfields locations.

We are seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.

The ideal candidate enjoys organization,



customer communication, research, and ensuring information is handled accurately.

Key Responsibilities

- Respond to booking inquiries
- Gather customer needs and preferences
- Research available options
- Coordinate booking details
- Verify customer and reservation information
- Provide confirmations and relevant information
- Assist with booking updates and changes
- Communicate with providers as needed
- Maintain accurate booking records
- Follow up with customers regarding outstanding information
- Provide professional support throughout the booking process

Qualifications

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