DWS is seeking an experienced Solution Architect - Observability to support the development and execution of an Enterprise Observability Strategy and contribute to the observability architecture underpinning a major infrastructure simplification initiative. This strategic architecture role will define current and target-state architecture, establish enterprise-wide observability standards and patterns, rationalise monitoring capabilities, and embed observability consistently across infrastructure, cloud, platform and application environments.
Prior professional experience working within a major banking environment is mandatory for this opportunity.
Where: Melbourne ideally
Type: ACN or Max Term
Start: 1 December
Length: 12 months
Style: Hybrid arrangements, 2-3 days onsite
Salary: Up to $/day ACN or up to $K (inc super) Max Term
Key responsibilities:

- Define current-state and target-state enterprise observability architecture.
- Develop observability principles, standards, reference architectures and reusable patterns.
- Help shape and execute the organisation’s Enterprise Observability Strategy.
- Embed observability into infrastructure, cloud, platform and application architecture.
- Assess and rationalise existing monitoring and observability capabilities.
- Establish consistent approaches across metrics, logs, traces, telemetry and alerting.
- Support the adoption of SLIs, SLOs and broader SRE practices.
- Design observability patterns across complex cloud, hybrid and on-premise environments.
- Work closely with Enterprise Architecture, Infrastructure, Applications, SRE, Security and Engineering stakeholders.
- Provide architectural guidance around observability tooling and integration while maintaining a vendor-agnostic enterprise architecture approach.
- Contribute to observability technology roadmaps, governance and longer-term platform strategy.





Essential experience and skills:

- Prior professional experience within a major banking environment is essential. Candidates without banking experience will not be suitable for this role.
- Experience delivering architecture across enterprise infrastructure, platforms, SRE or observability within a large and complex banking environment.
- Understanding of the governance, security, reliability, regulatory and architectural complexity associated with enterprise banking environments.
- Enterprise-level Solution Architecture experience across complex technology estates.
- Significant experience designing enterprise-scale observability and monitoring architectures, standards, architectural patterns and target-state designs.
- Strong architectural and technical knowledge of Splunk, Dynatrace, OpenTelemetry or comparable enterprise monitoring, APM and telemetry platforms.
- Understanding of how observability technologies fit within a broader enterprise architecture, rather than experience limited to tool administration.
- Strong knowledge of cloud and hybrid infrastructure, containers, Kubernetes, enterprise networks, platform engineering, infrastructure architecture and cloud-native application environments.
- Strong knowledge of metrics, logs, distributed tracing, telemetry, alerting, SLIs, SLOs, service reliability practices and SRE principles.
- Ability to assess complex current-state environments and develop pragmatic target-state architecture, principles, standards, patterns and technology roadmaps.




- Ability to balance strategic architecture with practical implementation and adoption.
- Strong communication and stakeholder management skills, including the ability to influence senior technical stakeholders across Enterprise Architecture, Infrastructure, Applications, SRE, Cyber Security and Engineering.

Highly desirable:

- Experience with observability tool rationalisation, consolidation, migration and adoption strategies.
- Solid knowledge of OpenTelemetry architecture and telemetry pipelines.
- Experience designing cloud-native and platform engineering observability patterns.
- Knowledge of AIOps, event management and AI-assisted operations.
- Experience establishing observability governance, maturity models and control frameworks.
- Commercial understanding of observability platforms, including licensing, telemetry consumption, cost optimisation and cost management.

About Us Since , DWS has been helping organisations across Australia reimagine what's possible through technology, business, and management consulting. With offices in Melbourne, Sydney, Adelaide, Brisbane, and Canberra, our + locally based consultants bring deep expertise and fresh thinking to every project. We deliver end-to-end solutions spanning IT consulting, Staff Augmentation, Managed Delivery, Data & Analytics, Cloud, AI and Automation. Our strength lies in our people; each consultant is carefully selected for their expertise, creativity, and commitment to excellence. Together, we deliver impactful solutions that drive innovation, efficiency, and long-term value. At DWS, we don't just meet expectations - we redefine them.
Applicants must hold Australian Citizenship, Permanent Residency (PR), or other permanent work rights. DWS are unable to sponsor or
support visas.

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📌 Solution Architect - Observability (Melbourne)
🏢 Dws Group
📍 Melbourne