Company Description Mercedes-Benz Sydney is Sydney’s dedicated home of Mercedes-Benz, offering a wide selection of new, demonstrator, and certified pre-owned vehicles, as well as a comprehensive range of vans. The dealership maintains superior stock levels, providing customers with extensive choice across Mercedes-Benz and Mercedes-AMG models. A knowledgeable and professional team delivers premium service, supported by factory-trained technicians in a state-of-the-art Service & Parts Centre.

On-site Business Managers assist with finance and insurance needs, and customers benefit from added conveniences such as a city shuttle service and a comfortable lounge. Mercedes-Benz Sydney focuses on delivering an exceptional, prestige ownership and service experience.

Role Description The Quality Controller is a full-time, in office position based at Mercedes-Benz Sydney in Sydney, NSW. This role is responsible for inspecting vehicles and service work to ensure they meet Mercedes-Benz quality standards, safety requirements, and customer expectations. Day-to-day tasks include conducting detailed quality checks on completed repairs, documenting findings, and collaborating with technicians and service advisors to address any issues before vehicle delivery.

The Quality

Controller supports continuous improvement by monitoring compliance with processes,



identifying recurring quality concerns, and recommending corrective actions. The role also involves maintaining accurate records, supporting internal audits, and contributing to training and guidance for workshop staff on best practices and quality standards.

Qualifications

- Strong Quality Control skills with experience in inspecting vehicles, verifying repair quality, and ensuring adherence to manufacturer standards.
- Knowledge of Quality Assurance and Quality Management principles to maintain consistent processes and drive continuous improvement in service delivery.
- Experience in Training and coaching technical and service staff on quality procedures, safety requirements, and brand standards.
- Auditing skills to conduct internal quality checks, review documentation, and ensure compliance with policies and regulatory requirements.
- Background in automotive service or mechanical repair, preferably within a prestige or dealership setting.
- Attention to detail, strong problem-solving abilities, and the capacity to work accurately under time constraints.
- Effective communication skills for collaborating with technicians, service advisors, and management.
- Relevant technical or automotive qualification (e.g., trade certificate, diploma) is highly regarded.

📌 Quality Controller (Sydney)
🏢 Mercedes-Benz Sydney
📍 Sydney