Job Type: Permanent - Full Time

Location: Sydney, NSW

Job Category: Operations

About the Role

We're looking for an experienced Regional Business Partner to join our National Operations team, supporting business performance across designated regions.

Reporting to the General Manager National Operations, you'll work closely with State Operations teams to improve operational performance, strengthen governance and turn business data into practical actions that improve revenue, margin, productivity and customer outcomes.

This isn't a traditional operational management role. You won't directly manage field teams. Instead, you'll influence performance through strong stakeholder relationships, structured performance reviews, clear accountability and continuous improvement.

With regular travel across the region, you'll bring together operational, commercial and customer insights to identify risks early, challenge performance and help regional teams deliver sustainable improvement.

W hat You'll Get

- A senior role with visibility across National Operations and regional leadership.
- Broad exposure across commercial performance, operations and customer governance.
- Opportunity to lead meaningful business improvement across multiple states.
- Influence business outcomes without the day-to-day management of field resources.

What You'll Be Doing

- Driving improvement across revenue, margin, productivity, WIP, PM delivery, quote conversion and SLA performance.
- Leading regional performance and exception reviews and turning findings into clear actions.
- Monitoring operational and commercial risks, trends and performance exceptions.
- Improving forecasting accuracy, revenue conversion and operational readiness.
- Driving continuous improvement, workflow adoption and operational excellence.
- Providing regional governance for new contract mobilisations, expansions and customer transitions.
- Supporting customer performance reviews, escalations and improvement plans.




- Preparing regional performance reports and executive reporting packs.
- Partnering with State Operations, Strategic Client Management, Finance, Business Systems and other National Operations teams.
- Using systems and reporting tools including Uptick, Pronto Xi and Power BI to improve performance visibility and decision-making.

About You

- 7-10 years' experience in operational leadership, business improvement or a similar senior role.

- Experience in facilities management, maintenance, technical services or a related service environment.
- Strong experience working across multi-site operations.
- Demonstrated experience in operational governance, performance management and continuous improvement.
- Experience supporting contract mobilisations and operational readiness.
- Strong commercial acumen with an understanding of revenue, margin, forecasting, productivity and WIP.
- Strong analytical skills and confidence interpreting operational and financial performance data.
- Proven ability to influence senior stakeholders and drive outcomes without direct authority.
- Excellent communication, stakeholder management and problem-solving skills.
- Qualification in Business, Operations or a related discipline.
- Experience with Power BI, project management, Lean Six Sigma or change management would be highly regarded.

Why Join Exact? At Precise, we create safer, smarter, and more sustainable environments and it all starts with our people.

We've been recognised as a Great Place to Work® for the past three years, with a culture built on trust, support, and real career opportunities.

Founded in Sydney in 2002, we now have 500+ technicians, engineers, and service professionals supporting 700,000+ assets across 18,000+ properties nationwide. Backed by GENERAL Industries (formerly Fujitsu General Limited), we're continuing to grow rapidly across Australia.

This means stable work, diverse projects, and real career pathways, not just another job.

Ready to Apply?

Join a growing national business where you can turn operational insight into measurable performance improvement across an entire region.

📌 Regional Business Partner (Operations) (Sydney)
🏢 Precise Air Group
📍 Sydney