Georges River Council is seeking an experienced Team Leader Customer Advocates to lead a team responsible for customer advocacy, complaints management and service improvement. You will oversee complex customer matters, coach and develop staff, and work collaboratively across Council to drive positive customer outcomes and continuous improvement.
You will play a key role in promoting a customer-focused culture and ensuring Council's Customer Feedback and Complaints Management Policy and Customer
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📌 Customer Advocacy Leader - Service Excellence & Insights (Sydney)
🏢 Georges River Council
📍 Sydney
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