RAC is seeking a Member Resolutions Officer to manage complex member complaints with fairness and integrity. You will investigate, assess impacts, and deliver outcomes aligned to regulatory requirements and RAC’s commitment to exceptional member experience.
In this role you will collaborate with stakeholders to identify trends and opportunities for continuous improvement, ensuring quality service and accurate case records across dispute resolution processes.
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📌 Member Experience & Resolutions Lead — Flexible Work (Perth)
🏢 Rac Wa
📍 Perth
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