Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2025 and Top 5 Inspiring Workplaces for 2026, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we need a passionate

Service Desk Analyst

Canberra.

Having an existing NV1 security clearance is required for this role.

What You’ll Do

- Provide high-quality remote and onsite ICT support to a range of clients.
- Troubleshoot incidents and service requests, escalating more complex issues when required.
- Set up user accounts, devices and IT equipment, and support onboarding and offboarding.
- Work across Microsoft 365, Windows, Azure, Intune and endpoint technologies.
- Collaborate with technical teams, vendors and clients to deliver a great customer experience.
- Build hands‑on experience with ITSM platforms such as ServiceNow, Ivanti, Jira Service Management and ConnectWise.

What You’ll Bring

- Experience in ICT support or service desk, or relevant IT study/training.
- Strong customer service, communication and problem‑solving skills.




- A proactive attitude, attention to detail and willingness to learn.
- The ability to work independently while contributing to a collaborative team.
- Exposure to ITIL and Microsoft technologies is highly regarded.
- A desire to grow your technical career, with development pathways into senior service desk, cloud, systems engineering and technical specialist roles.
- NV1 Security Clearance.

Why You’ll Love Working Here

- Hybrid working with team anchor days to support collaboration.
- Extensive training and development opportunities that enable continual growth as part of your career planning.
- Extensive discounts and advantages to maximise your money.
- A choice of your IT equipment to maximise your success and access to cost‑price tech for your personal needs.
- Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.
- CT celebrates diversity and enables every voice to be heard as we drive to create the world we want.

Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.

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📌 Hybrid Service Desk Analyst (Canberra)
🏢 Centorrino Technologies
📍 Canberra