Office Administrator - Heating & Cooling Company

Offtap Plumbing Heating and Cooling - Knoxfield VIC

Attributes: You must be highly enthusiastic, friendly, effective, and well-organised with an ability to manage multiple moving parts at once.

Thrives Under Pressure: Proven ability to handle a fast-paced work environment without losing your attention to detail.

Tech-Savvy: Hands-on experience or rapid adaptability with job management software like Tradify and HVAC design software like Plandroid.

Industry Edge (Advantage): Prior knowledge or a background in the Heating and Cooling / HVAC or plumbing industry is highly desirable but not mandatory.

Key Responsibilities

- Customer Service:



Serve as the friendly first point of contact for our valued clients via phone and digital channels, delivering professional and welcoming service.
- Email & Communication Management: Monitor and action the main office inbox efficiently
- Job Bookings & Scheduling: Efficiently coordinate technician schedules and log jobs using Tradify.
- Equipment Procurement: Place orders for parts and equipment to keep our field team moving without delay.
- Assisting with HVAC Plan Mark ups: Assist with visual HVAC system layouts using Plandroid.

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📌 Office Administrator - Heating & Cooling Company (Melbourne)
🏢 Offtap Plumbing Heating and Cooling
📍 Melbourne