EARN $60,000 - $70,000 + Super | Based On Experience
About The Company
Our client was established in 1968 from a modest beginning, they have grown to be one of Australia's largest, well known and most respected import/export wholesale marine businesses. They value fair and honest business ethics, customer satisfaction, very high stock/order fill ratios, fast delivery of goods, realistic and fair pricing of products.
About The Opportunity
The primary purpose of this position is to provide responsive customer service while processing orders, managing enquiries and proactively supporting sales growth across an established NSW customer territory.
Working closely with the wider team, you will manage inbound customer enquiries while proactively contacting existing customers to promote products, increase spending and maintain strong ongoing relationships.
Some of your responsibilities will include:
- Receive customer calls and emails and convert enquiries into sales orders within the ERP system
- Process online orders and coordinate with the operational team through to completion
- Handle customer enquiries relating to orders, invoices, products and general account matters
- Proactively contact existing telesales customers according to an agreed call schedule
- Introduce recent products and identify opportunities to increase sales across existing accounts
- Maintain accurate and up-to-date customer information within the company database
- Promote use of the online webstore while continuously developing your product knowledge
About You
The successful candidate will have:
- 2-4 years of proven experience in internal customer service or telesales
- Strong customer service skills with a professional and helpful approach
- Confidence proactively contacting customers and identifying sales opportunities
- Ability to manage customer enquiries, orders and account-related questions
- Strong attention to detail when maintaining customer and order information
- A collaborative approach with integrity, professionalism and a willingness to learn
An interest or hobby in boating will be advantageous but is not essential.
What's in it for You?
- Full-Time Monday To Friday | 8:30am - 4:30pm
- Stable Sydney-Based Role Located In Homebush West
- Build Your Knowledge Across A Broad Product Range
- Work Closely With A Collaborative Internal Team
- Immediate Start Available For The Right Candidate
Apply today and don't miss out on starting this prospect as soon as possible!
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Questions
Please select your current eligibility to live and work in Australia.
- Visa - Full Work Rights with No Limitations
- Visa - Temporary / Student / Working Holiday
- Not eligible to live and work
- Please confirm which suburb you currently reside in.
- Can you describe your previous experience in internal customer service or telesales, and how it has prepared you for this role?
Which of the following applies to you? (Select all that apply) *
- Valid driver's licence
- None of the above
- Please explain what motivated you to apply for this position and why you think you would be great for the role!
- Please outline your availability to start in a new role. *
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📌 Sydney Internal Customer Service & Sales Specialist
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