Location: Lismore, NSW, 2480 Full-Time: Immediate start Job Title: Residential Care Officer Salary Range: $79,500 - $82,000 Job Closes Date: 30 Days Position: Residential Care Officer

On behalf of our client – a leading independent Christian charity specializing in aged and dementia care, palliative care, rehabilitation, and mental health services for older people.

Key Responsibilities

Client Assessment & Holistic Care Planning

- Conduct comprehensive assessments of clients’ needs, including physical, emotional, social, and spiritual dimensions, and develop, implement, and monitor individualized care and support plans.
- Provide initial and ongoing spiritual and emotional support to clients and their families, working collaboratively with staff to ensure spiritual needs are acknowledged, documented, and addressed.
- Participate in case management reviews, contributing to the development and evaluation of care plans, including spiritual care components.

Community Engagement, Advocacy & Spiritual Liaison

- Liaise with community groups, welfare agencies, government bodies, and religious/spiritual leaders to coordinate holistic support, promote awareness of resources, and address community issues.
- Assess community needs for health, welfare, housing, employment, and training, and advocate for improved access to services.
- Refer clients to appropriate agencies and spiritual care providers for additional help.

Support, Supervision & Staff Development

- Support disabled persons, and older adults, including those with dementia or palliative needs,



in residential or community settings.
- Offer prayerful spiritual/emotional support to staff, distribute relevant materials, and deliver staff learning sessions on pastoral care topics such as grief, loss, boundaries, and faith.

Reporting, Writing & Ethical Guidance

- Prepare submissions for funding and resources and compile reports for government bodies and other agencies.
- Write articles for organizational publications on spiritual care, reflection, and wellbeing.
- Offer Christian perspectives on ethical issues as required, supporting decision-making in complex care situations.

Requirements

- Diploma or Certificate IV in community services, social work, pastoral care, theology, or a related field. Candidates who do not hold the required qualification but have substantial hands‑on experience and proven capability in a similar role will be considered.
- Minimum 3 years of working experience in aged care, dementia care, disability support, or spiritual care settings.
- Solid assessment, care planning, and documentation abilities; excellent interpersonal and advocacy skills.
- Current National Police Check, NDIS Worker Screening Check, and up‑to‑date vaccinations (as per role requirements).
- Alignment with the organization’s Christian values and mission; ability to provide sensitive spiritual support across diverse beliefs.
- Valid driver’s license and willingness to travel between sites if required.

Our client offers career development, support, and a deeply rewarding role.

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